Words cannot express how blessed and grateful I am to have a customer service like Ben. He is very kind, and honesty humble and understanding to his client!
James May
James May
551
I first contacted Robert ( I feel we are on a first name basis) to reduce my high mortgage rate. He was quick to understand what I was trying to achieve, took the time to understand and was quick to come up with various plans to exceed my financial needs, reduce virtually all of my debts and reduce my mortgage interest rate. He was patient in laying out all the particulars that would be involved...I first contacted Robert ( I feel we are on a first name basis) to reduce my high mortgage rate. He was quick to understand what I was trying to achieve, took the time to understand and was quick to come up with various plans to exceed my financial needs, reduce virtually all of my debts and reduce my mortgage interest rate. He was patient in laying out all the particulars that would be involved and gave me plenty of time to think things over since I wanted to understand all that he laid out for me. He never pushed or demanded an answer. He just knew that what he planned for me was best for my financial future. Ultimately, it was a "no-brainer". I accepted his plan and I am well on my way to being debt free with a reduced mortgage rate. Thank you Robert for caring about your customers!!Read MoreRead Less
Ankur Jain
Ankur Jain
551
Christian helped me in getting my home loan mortgage refinanced. He listened to my requirements and suggested various options related to refinancing. He always responded promptly to my queries and gave answers to the point where I can make decisions.
Kevin Quinlan
Kevin Quinlan
551
Easy to deal with and seem less
Edward Clark
Edward Clark
551
Very kind, friendly, helpful, responsive, and professional.
Laurie Gibbs
Laurie Gibbs
551
Nathan met all our needs and goals. We told him we had to close within 30 days and we closed sooner! He had our approval very quickly and our commitment came very fast too. When we called in he always answered the phone. This was the first time we ever did this online and he made it all very easy. I would recommend Nathan to any of my friends and encourage them to use him. Being retired from ...Nathan met all our needs and goals. We told him we had to close within 30 days and we closed sooner! He had our approval very quickly and our commitment came very fast too. When we called in he always answered the phone. This was the first time we ever did this online and he made it all very easy. I would recommend Nathan to any of my friends and encourage them to use him. Being retired from real estate I told him I wish he was doing loans when I was selling as I would of referred my clients to him.Read MoreRead Less
Dennis Mulcahey
Dennis Mulcahey
551
My experience with Chad has been extremely informative and helpful. He guided me all the way through the refinance process. Since the process was entered on line, I needed assistance in filling out the forms. I recommend working with Chad
Amy Hamilton
Amy Hamilton
551
Thomas was quick to answer our millions of questions we asked and was awesome to help us all the way through the process.
Stan Flaks
Stan Flaks
551
Very helpful. Extremely knowledgeable. Was able to get back to me with answers promptly.
G Paul Stanley
G Paul Stanley
551
Everyone at Rocket Mortgage was great and resolved any and all issues we had. Would highly recommend Rocket Mortgage. Thank you !
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