Rocket Mortgage Sales Reviews

Rocket Mortgage Sales' Reviews

Rocket Mortgage Sales' Reviews

Elil Yuvarajan
JP did an awesome job simplifying the process! He was responsive and also got things done really quickly and on the timeline he had committed to.
Tendekayi Wats
Moe was on point and very helpful.
Sue Wittkopp
Quick and easy closing. Andrew had everything needed and could answer any questions.
Beth Childers
Julian was extremely helpful during our refinance process. He was available for questions or concerns and happy to help. He made this process that much easier. Thank you Julian.
Rolando Bonifacio
Dylan is the "go to guy" if you are looking for refinancing. He is very pleasant, knowledgeable and thorough during the process.
Michael Strabele
Kevin provided excellent service and a quick turn around on our approval. He was very helpful through the process and answering questions along the way. I would not hesitate ot work wiht Kevin again for our mortgage financing needs.
Cathy Kreplin
Liz Nowak was truly amazing in her expertise, guidance, support and patience. Mortgage re-finance can be detailed and complex, and Liz not only made it possible, she made the process an enjoyable education for us. We are thoroughly grateful to her and will use her again for any future mortgage banking needs.
Jim-Bonnie Wampler
Working with JD Meyer was amazingly easy, and fast. JD made this process simple, clear, and concise. His professionalism is outstanding. He responded quickly with questions and concerns. I highly recommend him and Rocket Mortgage...
Vance Bader
I would have given 5 stars but it took almost 3 months to complete process. And I paid out of pocket $2,000 more than original loan estimate. The Interest rate lock had to be extended 3 times. But actual signing of loan was a breeze. She showed up at my house on time scheduled and signed all documents in a few minutes. Loan refinanced the following week.
James Bucci
Reply from James Bucci:

Hi Vance,

Thank you for your review. As a Licensed Expert it is my priority to meet your loan goals. I strive to help my clients achieve financial stability by providing the best offer I can. I wanted to sincerely apologize if there was an opportunity where I could have approached this situation better, or if there was a misunderstanding. I saw that our Client Relations team attempted to reach ...Hi Vance,

Thank you for your review. As a Licensed Expert it is my priority to meet your loan goals. I strive to help my clients achieve financial stability by providing the best offer I can. I wanted to sincerely apologize if there was an opportunity where I could have approached this situation better, or if there was a misunderstanding. I saw that our Client Relations team attempted to reach you to address your concerns a bit further, we’re happy to provide any clarity if needed. Please let me know if there is anything I can do for you in the future. It will be my pleasure to assist if given the opportunity to re-earn your trust.Read MoreRead Less

Robert Mehnert
Zach was great!! He made the process as easy as it could be.