Kyle is on top of his game. We started refinancing one rental property and Kyle basically held our hand throughout the whole process. Since it was so easy, we decided to refinance a second property a week later. We signed on both properties the same day with the notary who came to our house. About 6 weeks later we decided to do a refi-cash out on another rental. That property was owned ...Kyle is on top of his game. We started refinancing one rental property and Kyle basically held our hand throughout the whole process. Since it was so easy, we decided to refinance a second property a week later. We signed on both properties the same day with the notary who came to our house. About 6 weeks later we decided to do a refi-cash out on another rental. That property was owned out-right but the bank never sent us the deed. Kyle had to do some digging but he was able to figure out how to get this refinance to go through. You need more people like Kyle!Read MoreRead Less
Joe Wendler
Joe Wendler
551
Dan was very helpful throughout the process. Unfortunately, there were several times that I was required to contact Dan due to breakdowns, confusion and delays in the loan processing. I found this frustrating as thew entire process was lengthened. However, at every turn Dan acted diligently to assist.
Yolanda Dickerson
Yolanda Dickerson
551
Victor was very helpful and professional! He was always available if I needed help. Thank you for everything!
Danita Dempsey
Danita Dempsey
551
Alex was extremely technically competent, provided timely advice and respectful service. I would highly recommend him to others seeking mortgage advice.
Kathy Casselli
Kathy Casselli
551
He handled everything for me from beginning to end. Very professional and detailed. Would definitely choose Andrew in the future.
Bill Schumacher
Bill Schumacher
551
Mike did an excellent job handling changes that needed to be done for our complex situation. He was patient and explained the reasons to do so. His assistants helped answering our questions especially about the various technology protocols that were new to us. While the process was somewhat lengthy, there were many interactions keeping us up to date. Mike was very energetic and professional ...Mike did an excellent job handling changes that needed to be done for our complex situation. He was patient and explained the reasons to do so. His assistants helped answering our questions especially about the various technology protocols that were new to us. While the process was somewhat lengthy, there were many interactions keeping us up to date. Mike was very energetic and professional throughout the process. I would recommend Mike for your home finance needs.Read MoreRead Less
Jennifer Giesel
Jennifer Giesel
551
Professional, helpful and made this such an easy and positive experience for us!!! Thank you Matt for being awesome!
Stacey Seidel
Stacey Seidel
551
Fantastic customer service. Was able to quickly reach Wingyee without difficulty. She was always able to answer my questions or refer to whomever was handling the current portion.
Terry Anderson
Terry Anderson
551
Matthew was great I enjoyed working with him. His customer service experience was fantastic. He was always available via text, phone or email. The company need more workers like Sarti. He need to give training to his co workers on how to be polite and courteous at all times. Mathews Sarti deserve a promotion. I worked with him for 2 years and he was very patient with Me and my wife. He closed the ...Matthew was great I enjoyed working with him. His customer service experience was fantastic. He was always available via text, phone or email. The company need more workers like Sarti. He need to give training to his co workers on how to be polite and courteous at all times. Mathews Sarti deserve a promotion. I worked with him for 2 years and he was very patient with Me and my wife. He closed the deal. Thanks Rocket Mortgage for everything.Read MoreRead Less
Ken Lance
Ken Lance
551
I have worked with Mitel two times on a mortgage with Rocket Mortgage and the evolution has been painless and hassle free both times. Great service!!!
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