Rocket Mortgage Sales Reviews

Rocket Mortgage Sales' Reviews

Rocket Mortgage Sales' Reviews

Eric Wilamowski
Very friendly and knowledgeable. Was quick to answer any and all questions I had. Kept me updated every step of the way, even afterhours. Overall, Johnie is a stellar, Rocket is lucky to have him.
John Goffney
Needed to refinance quickly and Kareem did not disappoint. Very knowledgeable, professional, courteous and helpful throughout the entire process.
Kendall Curry
Diane made this process smooth and consistent with prompt responses and adequate service.
Tom Holman
Hamzah was very helpful, seemed knowledgeable on our project spoke clearly and very patient with us as we have put on some years yet a bit slow with technology. A very good job and we wish him the best with your company.
Jeanne Pizii
We had excellent service from Stephanie...this is our second time to work with her....Stephanie goes above and beyond to make very sure everything is done in a timely manner...you are very fortunate to have Stephanie on your staff...she is truly a gift to your company!
Lisette Sampson
Nicholas is fabulous and knowledgeable! We are pleased with his performance, oversight, and the results of our loan? Thank you for all of your hard work and expertise!
Bill Grall
He seems qualified but did not explain to my understanding what would be required at closing. He made it sound like I would skip a month of a house payment but that in reality was not true. That lack of clarification was a true problem. I will probably go to a different loan company if needed in the future.
Jake Kroll
Reply from Jake Kroll:

Thank you for your review. As a Licensed Expert it is my priority to meet your loan goals. I strive to help my clients achieve financial stability by providing the best offer I can. I wanted to sincerely apologize if there was an opportunity where I could have approached this situation better, or if there was a misunderstanding. I saw that you were able to speak with our Client Relations team ...Thank you for your review. As a Licensed Expert it is my priority to meet your loan goals. I strive to help my clients achieve financial stability by providing the best offer I can. I wanted to sincerely apologize if there was an opportunity where I could have approached this situation better, or if there was a misunderstanding. I saw that you were able to speak with our Client Relations team regarding your concerns. Please let me know if there is anything I can do for you in the future. It will be my pleasure to assist if given the opportunity to re-earn your trustRead MoreRead Less

Brian Kelle
Carly made the process clear and easy.
Sharon Robertson
Alex was wonderful!! He was very attentive to my every question and really made me feel comfortable in my loan process. He was able to answer all my questions quickly. I looked forward to talking to him. I thank him for making me feel comfortable in the whole process
Steve Martin
Very nice experience with David and team!