Rocket Mortgage Sales Reviews

Rocket Mortgage Sales' Reviews

Rocket Mortgage Sales' Reviews

Chris Marsocci
When I first contacted Darrell I wasn't ready to go forward, waiting for the rates to come down. When I called him back 2-3 months later he remembered me and our conversation., Then I told him I was leaving the country for a month and really wanted to close before leaving, less than 30 days away. We locked the rate, started the process and he had us signing loan docs 2 days before leaving. ...When I first contacted Darrell I wasn't ready to go forward, waiting for the rates to come down. When I called him back 2-3 months later he remembered me and our conversation., Then I told him I was leaving the country for a month and really wanted to close before leaving, less than 30 days away. We locked the rate, started the process and he had us signing loan docs 2 days before leaving. Stayed right on top of everything from the beginning to the end. Top notch service and always on the ball, never missed a beat. I also have to say that 1 or 2 times he told me he would "get back to me later today" because he had to attend his child's sporting event. As a parent of grown children that have already flown the coop I had to appreciate his commitment to family. And by the way, he did get back to later that day! I will definitely recommend him and Rocket to family and friends. I'll close by saying I've worked in real estate for 35 years and not very often did I find people on his end of the transaction that handle business so well.Read MoreRead Less
Kevin Villarreal
I had an outstanding experience working with Austin Lentz throughout the refinancing process. From start to finish, he was responsive, knowledgeable and incredibly supportive. Austin took the time to explain every step clearly, answered all my questions promptly, and made what could have been a stressful process feel smooth and manageable. He’s the reason we moved forward with Rocket Mortgage.
Walt Dorn
Ashley was fantastic! Everything went so smooth and fast.
She answered all my questions and concerns at a level I could understand. Very down to earth and a joy to talk with.
Great job Ashley and Rocket Mortgage.
Jesse Dionson
Very professional and knowledgeable, answered any question I had. Thanks again!
D. R. Johnson
Chris ... Thank you for taking the time and asking the right questions. You made it happen!!!
Erika Garza
I have a great experience with Hamlet as a lender from Rocket Mortgage, he help me throughout entire loan. He has an excellent customer service, positive attitude, Helpful, he answers any questions I have, thank you Hamlet!
Debbie Bernard
Greg was the best ever..he was always there whenever I had questions actually he was the only one who would answer the phone. He got me through this at times when I was extremely stressed. Greg is definitely an asset to your company he's a valuable asset. Thank you Greg
Armenious Patterson
Diana.
I apprecite your courteous , professional implementation and completion of My Home Equity loan. You worked me through the process, including getting through the issues I had with my appraisal, and upgrading to insure I got maximmum value. You made the loan process run smothly with the other departmnets to close. now completed, Much appreciated
Randy Mullins
It was so simple as and easy! After I downloaded the Rocket Mortgage app, I was prompted on what was needed from me. It took seconds. Everyone should use Rocket Mortgage.
Tonnie Davis
Chris was super helpful and patient as we went through the process for a Home loan. Would highly Recommend to Everyone