Even though I was eager to get out my previous mortgage agreement with a subpar company, Tom V, is truly the reason why it only took one conversation to convince me to join the Rocket Mortgage family. Tom proved to be dedicated and look out for my best interest as oppossed to just another number. He made me feel at ease and was thorough in explaining every detail of the process. Along with that, ...Even though I was eager to get out my previous mortgage agreement with a subpar company, Tom V, is truly the reason why it only took one conversation to convince me to join the Rocket Mortgage family. Tom proved to be dedicated and look out for my best interest as oppossed to just another number. He made me feel at ease and was thorough in explaining every detail of the process. Along with that, he was very honest and didn't just say what I wanted to hear. The refinance process went smooth and turned out even better than we originally expected. After the whole process finally settled, Tom even reached out to check on me and make sure all is well. I couldn't ask more in a representative and will be sending other friends and family to Rocket Mortgage and to Tom. Thanks for making a stressful process a pleasant experience.Read MoreRead Less
Roseanne Sanzi
Roseanne Sanzi
551
He was very helpful, knowledgeable not only that but very patient..
Betty Strickland
Betty Strickland
551
Jad was very knowledgeable and helpful as I worked on refinancing my house. He worked with me step by step and also gave me much appreciated advice on how to continue to improve my credit score. I felt confident during the refinancing process and couldn't have asked for a better person to guide me through this.
Ed Hudak
Ed Hudak
551
Alex was very helpful and able to answer any question at anytime.He made the process of refinancing our loan very easy.I would highly recommend him.
Sharon Luckner
Sharon Luckner
541
Christian Sherman did an excellent job of helping me through the refinancing of my home. I will give 5 stars.
Leisha Dennis
Leisha Dennis
551
Tim was super helpful throughout the whole process. He was always available, helpful, patient and kind. I appreciate, so much, everything he did to make our first home a reality.
Edee Herigan
Edee Herigan
551
I worked with Skyler on our refinance and he was always polite and very personable. He was very responsive and was accurate with information. We had a long than usual time for closing than normal due to an issue with a bank posting. Skyler was there to assist during the process and was very professional even when I was giving him attitude from a bank error. He remained positive and helped us ...I worked with Skyler on our refinance and he was always polite and very personable. He was very responsive and was accurate with information. We had a long than usual time for closing than normal due to an issue with a bank posting. Skyler was there to assist during the process and was very professional even when I was giving him attitude from a bank error. He remained positive and helped us through the error. He is an asset to Rocket Mortgage and I highly recommend working with himRead MoreRead Less
Damien Brito
Damien Brito
551
Michael was very patient and kind. He made the whole process very easy to understand. I appreciate all of his help!
Dimitar Atanasov
Dimitar Atanasov
551
Jeff worked with me to determine what is the best option for me. Then we helped through the entire process until my refinancing process was completed. Through out the entire endeavor he was very knowledgeable and responsive.
Terry Anderson
Terry Anderson
551
Edmir explained the loan process so well and made it a very quick and thorough process, getting me the best service. I recommend him to anyone.
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