Rocket Mortgage Sales Reviews

Rocket Mortgage Sales' Reviews

Rocket Mortgage Sales' Reviews

Clint Albers
Isaiah was excellent to work with and made the process a breeze. He was always available for questions and was amazing - Rocket is lucky to have him on their team!
Brian Bedrick
Paul was personally very helpful. The Rocket Mortgage team and process was very frustrating. There were multiple assistants and case managers, and none of them were proactive in preventing issues or effective in solving issues.
Paul Addison
Reply from Paul Addison:

Thank you for taking the time to leave a review. I am writing to express my regret for earning anything less than 5 stars. I would never intend to leave any of my clients feeling this way. At Rocket Mortgage we take great pride in delivering high quality service, in which we take our integrity very seriously. I am sorry if there was an opportunity where I could have better assisted you through any...Thank you for taking the time to leave a review. I am writing to express my regret for earning anything less than 5 stars. I would never intend to leave any of my clients feeling this way. At Rocket Mortgage we take great pride in delivering high quality service, in which we take our integrity very seriously. I am sorry if there was an opportunity where I could have better assisted you through any changes that took place. I understand that our Client Relations team reached out to you regarding the concerns mentioned. Please know I will be available if given the opportunity to re-earn your trust in the futureRead MoreRead Less

Waldermar Ortiz-Vazquez
Nor has been an amazing to partner! I would highly recommend Moe for his professionalism and customer first mindset.
Ness
Working with Kenton as our loan originator was an exceptional experience. We were thoroughly impressed by his unwavering professionalism, extensive knowledge of the lending process, and dedicated approach to ensuring our needs were met with precision and care. Kenton is the expert you need to handle your loan at Rocket Mortgage! Thank you, Kenton.
Deb Christiansen-Bennett
We were fortunate enough to be paired with Damon through the Rocket website. We were looking to refinance our current Rocket mortgage. Damon went above and beyond for us. His professionalism, understanding, knowledge and general nice demeanor made our process quick and for the most part painless. He was an absolute joy to work with. Thank you Damon. Jim and Deb (NJ)
Kayleigh Watkins
super nice guy and very helpful :)
scott henslee
Outstanding service...went above and beyond to close the loan
Brandon Jones
Best Employee ever at Rocket Mortgage, he helped me and my wife get into a home despite all the odds! We had many problems with income calculations, down payment amounts and Doug worked night and day literally night and day to get the loan to where we were able to finance the house. Doug is a great guy and I would recommend him to anyone, He cares about his customers.
Morgen Salas
Zack was wonderful from beginning to end! He was knowledgeable, accessible, friendly, reassuring and always had answers at hand. Working with him was so easy and made the entire process effortless. This is my second loan with Rocket and I love this company. They don’t bury you in minutia or make the process hard or mysterious. The entire process, from getting the loan to paying it back, is as easy...Zack was wonderful from beginning to end! He was knowledgeable, accessible, friendly, reassuring and always had answers at hand. Working with him was so easy and made the entire process effortless. This is my second loan with Rocket and I love this company. They don’t bury you in minutia or make the process hard or mysterious. The entire process, from getting the loan to paying it back, is as easy as it can possibly be, with full support all along the way. I strongly recommend Zack and Rocket.Read MoreRead Less
Tara B
Devin is fantastic. Quick to respond to emails and thorough in his answers to questions. Also very patient with people who may have lots of questions and concerns. Devin makes a stressful process much easier.