Rocket Mortgage Sales Reviews

Rocket Mortgage Sales' Reviews

Rocket Mortgage Sales' Reviews

Corianna Lucky
Reid did a wonderful job delivering all the necessary info I needed to make a decision to refinance more mortgage with Rocket Mortgage. He was incredibly friendly and took the time to ensure I understood the material.
Danielleh Hagen
Taurus treated me just like he would his own mother. He's very professional and confident in his knowledge as a finance team member. Thank you so much for such a great experience.
Sincerely Danielle L Hagen
JR Rojas
Es increible como es nominado con. 5 estrellas una persona que cuando se presenta una roca en el medio del proceso te suelta de la mano sin mas nada que decir, despues de haber dado deposito y ver pagado mi inspección mi prestamo quedo denegado y desde ese entonces jamas he vuelto a escuchar de el. Y eso que somos puertorriqueños los dos. Estas personas me dieron una carta de verificación y el ...Es increible como es nominado con. 5 estrellas una persona que cuando se presenta una roca en el medio del proceso te suelta de la mano sin mas nada que decir, despues de haber dado deposito y ver pagado mi inspección mi prestamo quedo denegado y desde ese entonces jamas he vuelto a escuchar de el. Y eso que somos puertorriqueños los dos. Estas personas me dieron una carta de verificación y el señor jose me da luz verde de avanzar con el proceso luego me dicen que no se puede seguir con el proceso. De ahy en adelante jamas volvi a Escuchar de el. Y el dinero de inspección se perdio. Gente cuidado no permitan que estas personas sin corazon los engañen con falsas promesas. Jose Flores que Dios lo perdone por que yo jamas!!!!!Read MoreRead Less
Jose Flores
Reply from Jose Flores:

Sr. Rojas,

Muchas gracias por tu revisión. Lamento mucho escuchar su experiencia, nunca tenemos la intención de que tenga una mala experiencia con nosotros. Nuestro equipo de Atención al Cliente desea revisar sus inquietudes con más detalle. ¿Puede proporcionar un buen número de contacto o correo electrónico para contactarlo directamente? Realmente me interesa su opinión y nos gustaría ...Sr. Rojas,

Muchas gracias por tu revisión. Lamento mucho escuchar su experiencia, nunca tenemos la intención de que tenga una mala experiencia con nosotros. Nuestro equipo de Atención al Cliente desea revisar sus inquietudes con más detalle. ¿Puede proporcionar un buen número de contacto o correo electrónico para contactarlo directamente? Realmente me interesa su opinión y nos gustaría asegurarnos de que se aborde en consecuencia.

Gracias de nuevo.Read MoreRead Less

Linda Irvin
Nadine was there for Me when ever I texted her and trust Me I put her through a lot!!! She always got back to me as soon as she could even after hours and for that I think she is NUMBER 1 Thanks for everything
Denise Lindsey
Christian did a great job, got our refinance done quickly and was very responsive and knowledgeable.
Rolando Grande
What can I say, Jill is awesome! What I loved more than anything working with Jill has been the fact that she laid out a full plan for both my wife and I to put us in a great position later with with our home. I have refinanced my house before with another lender and normally they just give you the money and that’s it but Jill took the time to lay out a financial plan that makes sense and I have ...What can I say, Jill is awesome! What I loved more than anything working with Jill has been the fact that she laid out a full plan for both my wife and I to put us in a great position later with with our home. I have refinanced my house before with another lender and normally they just give you the money and that’s it but Jill took the time to lay out a financial plan that makes sense and I have never seen a lender really do that. I highly recommend Jill to anyone and I have already started to provide referrals due to our great experience. Also to add, everything in the loan process was seemless, easy, and easy to understand. Deal with confidence with Jill!Read MoreRead Less
Kathy Warren
Jd made this experience of refinancing a breeze, it only took 2 weeks from start to close. Communication was always good. If I had a question I got answers very quickly. I could not have asked for a better person to work with. Thank you Jd for all your help.
Sherrie Huddleston
I have never had a loan go so smoothly than this one. JD is phenomenal. I am so grateful for all his step by step instructions for someone who is stupid when it comes to loan matters. I have common sense, JD has the rest. I trust him completely.
Donovan Watts
Lauren is extremely thorough. Any and all questions that came up, were answered most quickly. The entire process was seamless and without hiccup thanks to Lauren
Soran Marlovic
Megan gave me all the information I need to proceed down the line with my financing plan. I was unable to take action immediately, but she provided all the information I needed to ensure I will be able to next time I attempt it. I'll definitely be back to work with her when I have accomplished what I need to in order to take the next steps.