Rocket Mortgage Sales Reviews

Rocket Mortgage Sales' Reviews

Rocket Mortgage Sales' Reviews

Candace Johnson
Darr is captain fantastic, when it comes to customer care, professional services and experience! We would highly recommend Darr to any friends or family seeking a new home or refinancing an existing home. And if we are needing any future help for any additional help, we have his number and email in our "Favs". Awesome professional and human being!
Daniel Aguasanta
An absolute pleasure to work with, he went above and beyond to help me. His knowledge, guidance, honesty, and geniune interest were apparent from the very start until closing. Thank you very much, Daniel.
Andrew Christopher
So this is the third time (in less than 3 years) that I've used Cass for my mortgage needs. Whether it was a refinance or a cashout Cass has been absolutely phenomenal. Each time I have reached out to Cass directly. He is on top of everything and it is on me to keep up. I've recommended him to several close friends and I can assure you that the next time I need his services I will be reaching...So this is the third time (in less than 3 years) that I've used Cass for my mortgage needs. Whether it was a refinance or a cashout Cass has been absolutely phenomenal. Each time I have reached out to Cass directly. He is on top of everything and it is on me to keep up. I've recommended him to several close friends and I can assure you that the next time I need his services I will be reaching out directly to him. Thank you.Read MoreRead Less
Jay Draheim
Very helpful. He kept me updated on rates and then helped get through application process.
Shelly Salliotte
Trevor did an amazing job! Very happy with the service he provided.
Tine Dalton
Ellen was fantastic. She got my refinance completed so fast and easily. This was a great experience.
Ben Bayani
As a first time home buyer I was very nervous about the whole process but Justin made it a very pleasurable experience. At Rocket Mortgage you go through a process where you deal with multiple people and for the most part everyone was very patient and understanding, but every-time I had an issue I would want to speak to Justin because I felt better talking to him. By far the easiest and nicest ...As a first time home buyer I was very nervous about the whole process but Justin made it a very pleasurable experience. At Rocket Mortgage you go through a process where you deal with multiple people and for the most part everyone was very patient and understanding, but every-time I had an issue I would want to speak to Justin because I felt better talking to him. By far the easiest and nicest person I’ve dealt with through this whole ordeal.Read MoreRead Less
Federico Ramos
Don't come here if you are self employed. They just know simple cookie cutter loans.
Garrett Fried
Reply from Garrett Fried:

Hi Federico,

Thank you for taking the time to leave a review. As your Mortgage Banker, it is my goal to set my clients up for success. I apologize for any frustrations caused with your application process. We take pride in the loan options we offer and being self- employed should not affect your qualifications with the loan. Our Client Relations team has reached out to you to discuss your ...Hi Federico,

Thank you for taking the time to leave a review. As your Mortgage Banker, it is my goal to set my clients up for success. I apologize for any frustrations caused with your application process. We take pride in the loan options we offer and being self- employed should not affect your qualifications with the loan. Our Client Relations team has reached out to you to discuss your experience further. I sincerely care about my clients and the experience I provide so I definitely want to make sure your concerns does not go unheard.

Please do not hesitate to touch basis with myself or our Client Relations team as I really care about your experience.Read MoreRead Less

Joseph DeAngelis
Jaimee was very personable professional knowledgeable and did a great job and always answered my questions and followed up with me through out the whole loan p
Micaiah Amick
Chris was great! Not everything goes according to plan, but Chris always informed me on the situation and made the entire process pleasant. It was a pleasure to work with Chris and I would highly recommend him to anyone wanting to refinance their home.