Rocket Mortgage Sales Reviews

Rocket Mortgage Sales' Reviews

Rocket Mortgage Sales' Reviews

Tine Dalton
Ellen was fantastic. She got my refinance completed so fast and easily. This was a great experience.
Ben Bayani
As a first time home buyer I was very nervous about the whole process but Justin made it a very pleasurable experience. At Rocket Mortgage you go through a process where you deal with multiple people and for the most part everyone was very patient and understanding, but every-time I had an issue I would want to speak to Justin because I felt better talking to him. By far the easiest and nicest ...As a first time home buyer I was very nervous about the whole process but Justin made it a very pleasurable experience. At Rocket Mortgage you go through a process where you deal with multiple people and for the most part everyone was very patient and understanding, but every-time I had an issue I would want to speak to Justin because I felt better talking to him. By far the easiest and nicest person I’ve dealt with through this whole ordeal.Read MoreRead Less
Federico Ramos
Don't come here if you are self employed. They just know simple cookie cutter loans.
Garrett Fried
Reply from Garrett Fried:

Hi Federico,

Thank you for taking the time to leave a review. As your Mortgage Banker, it is my goal to set my clients up for success. I apologize for any frustrations caused with your application process. We take pride in the loan options we offer and being self- employed should not affect your qualifications with the loan. Our Client Relations team has reached out to you to discuss your ...Hi Federico,

Thank you for taking the time to leave a review. As your Mortgage Banker, it is my goal to set my clients up for success. I apologize for any frustrations caused with your application process. We take pride in the loan options we offer and being self- employed should not affect your qualifications with the loan. Our Client Relations team has reached out to you to discuss your experience further. I sincerely care about my clients and the experience I provide so I definitely want to make sure your concerns does not go unheard.

Please do not hesitate to touch basis with myself or our Client Relations team as I really care about your experience.Read MoreRead Less

Joseph DeAngelis
Jaimee was very personable professional knowledgeable and did a great job and always answered my questions and followed up with me through out the whole loan p
Micaiah Amick
Chris was great! Not everything goes according to plan, but Chris always informed me on the situation and made the entire process pleasant. It was a pleasure to work with Chris and I would highly recommend him to anyone wanting to refinance their home.
Kyri Comyn
Cass is extremely professional, knowledgeable and responsive. He was very reassuring to work with, and prompt in responding to any questions. I would recommend him without hesitation as a contact for a major home loan or refinance.
Wanda Monterroso
Thank you so much for the way you handled my financial situation you always answered me when I needed questions answered. Thank you again
Michael Yaldoo
Second time I worked with Tom, He is awesome. Got my loan closed in 1 week!!!! I couldn't be happier! Thank You Tom
Melissa Moore Bradshaw
Eric was amazing from start to finish.. if I ever had any questions or concerns throughout the process he always came through with an answer and explained the process and provided a calm and reassurance that all was well ... great experience with him and always very personable and prof
Pamela Thompson
I've completed the mortgage/refinance process several times over the years. This is my second mortgage process with Rocket Mortgage/Rocket, and I cannot say enough how easy and straight-forward the process was. Justin and the entire Rocket Mortgage team was incredibly helpful and knowledgable. He was quick to respond to even my smallest, nit-picky, and sometimes repetitive questions to help me ...I've completed the mortgage/refinance process several times over the years. This is my second mortgage process with Rocket Mortgage/Rocket, and I cannot say enough how easy and straight-forward the process was. Justin and the entire Rocket Mortgage team was incredibly helpful and knowledgable. He was quick to respond to even my smallest, nit-picky, and sometimes repetitive questions to help me understand and be comfortable with the process every step of the way. I recommend Rocket Mortgage over traditional "bank-based" mortgages/re-fi's to everyone I know.Read MoreRead Less