Rocket Mortgage Sales Reviews
Rocket Mortgage Sales' Reviews
Jason Fuhrman
Luis was great. Very knowledgeable and helpful. Made the whole process very easy
Rocket Mortgage Sales' Reviews
Shelley Harter
Moe has been working tirelessly with us for about seven months. Every time we wanted to give up on our dream home, Moe would encourage us to keep going. He answered every question, and kept us calm. He is more than just a lender. He is our family now! Thank you Moe!!
Debby Walker Ray
Nick was very professional, answered all my questions, and helped me get a lower rate quickly.
Vernon Gribble
Excellent couldn’t have ask for more
Judith Lindley
There was some lack if communication this time around. Otherwise service was good.
Mary Catok
Real Estate Professional
As a Real Estate Broker and former Mortgage Broker, Efficiency, personability, accountability, responsiveness and expediency make a winning formula for success. Michael's office and team fulfilled all these requirements and kept their word on getting this loan to closed in 21 days! I truly did not have to worry for anything. They stood behind their words , performed and got us to the finish line on time!Read MoreRead Less
Chris Johnson
My experience with Dan was excellent. He was always very polite and very professional. He was also very knowledgeable about any questions I had. It took my wife and I over a year to find that perfect house for the right price. He was there every step of the way, from pre-qualifications to locking us in at a rate way lower than ever thought.
Patrice Harris
Bianca was there for all our questions and ensured we understood the total process. Gave you a piece of mind in purchasing a home.
Lori Quackenbush
Always stayed a step ahead. He know what the underwriter would want and planned ahead.
Very pleasant to talk with, informative, and friendly.
Very pleasant to talk with, informative, and friendly.
Linda Martin-Myers
I have submitted in the surveys about my experience with the Rocket Mortgage process, but want to take this opportunity to express my satisfaction with, and gratitude for one of the persons who made this process successful. Lyne Demonte was my first contact with my most recent contact with Rocket Mortgage. I had made inquiries previously, but was hesitant to proceed. From the beginning, Lynae understood my hesitations and concerns about applying. She talked to me about each concern, taking on a much larger mortgage vs my debt consolidation, she answered each question completely in a way that was understandable and never lost patience with my endless questions. From beginning until George and I signed our closing documents she was consistently available and patient with my questions.
However, it was after we signed the closing documents and thought it was completed, is when Lynae really saved the day for us, and frankly turned our "soured" opinion around. A week after we had signed the documents I became concerned we had not heard one word from Rocket Mortgage, normally I was getting updates almost daily. When I called to check on status (I had another house payment due on old mortgage) I was told after researching, that our signatures were missing on documents and closing would be held up. I was angry, frustrated and would have tried to completely back out. I called Lynae,
she responded immediately, went above and beyond to assure the documents were faxed to me, and waited on the line while I was at the library talking me through the whole process and waited until she received the signed documents I faxed. The home loan was payed off in time. I believe, she has a strong integrity to her customers, even if her initial part of the process could have been understood as completed. For this reason, I would recommend Rocket Mortgage, and would have persons considering request Lynae.Read MoreRead Less
However, it was after we signed the closing documents and thought it was completed, is when Lynae really saved the day for us, and frankly turned our "soured" opinion around. A week after we had signed the documents I became concerned we had not heard one word from Rocket Mortgage, normally I was getting updates almost daily. When I called to check on status (I had another house payment due on old mortgage) I was told after researching, that our signatures were missing on documents and closing would be held up. I was angry, frustrated and would have tried to completely back out. I called Lynae,
she responded immediately, went above and beyond to assure the documents were faxed to me, and waited on the line while I was at the library talking me through the whole process and waited until she received the signed documents I faxed. The home loan was payed off in time. I believe, she has a strong integrity to her customers, even if her initial part of the process could have been understood as completed. For this reason, I would recommend Rocket Mortgage, and would have persons considering request Lynae.Read MoreRead Less