Rocket Mortgage Sales Reviews

Rocket Mortgage Sales' Reviews

Rocket Mortgage Sales' Reviews

Vern Bartels
I believe I have already given Daniel a great review but here it is again. Daniel was very experienced, knowledgeable and kept us up-to-date on the entire process. He would make sure we understood every aspect of our refinance. He was one of the best my wife and I have dealt at Rocket Mortgage.
Dylan Green
Cody was fantastic. He was very thorough in his explanation of the entire process and gladly answered every question or concern I had (even ones I repeated a few times). He made this whole process very easy. Thank you Cody!
Tim Foy
colton was very helpful in guiding me and Nancy through the process. if we came to a speed bump he helped us over it. thanks for all your help Colton we are now settling in to our new home.
Nick Gage
Michelle was excellent, made the loan process easy
Chayim Kupinsky
I am very satisfied working with Tim, he's knowledgeable and very friendly. I took off one star because there was once or twice that it took some time to get a response, but I imagine that's because he's so busy giving other clients excellent service!
Lee F. Hixon
Dan took really good care of us throughout the loan process; personable and professional. He always answered his direct line or called me back within minutes. He took whatever time I needed to understand every little thing. I would highly recommend Dan, and though I do not expect to be buying another home any time soon... I would ask for him by name!
James Campbell
Caroline was easy to communicate with, she was concise and very knowledgeable. Caroline was a pleasure to talk with about refinancing my home, one of the best!
Mary Collins
She was very helpful. The process worked quickly and easily with her skilled help. Thanks.
Anne Matheny
Having Billy help me through my home refinance is like icing on the cake. He is responsive and eager to help. Billy is honest, informative and encouraging. Even though this is mainly an online process, Billy made me feel like it was in person. My refinance with Rocket Mortgage was the best experience with my busy work schedule. I’m recommending Billy for contact with Rocket Mortgage.
Doyle Walters
Ember gets a outright five stars. I found her to be receptive to questions, pleasant to deal with, very helpful and thorough on follow up questions and actions. She demonstrated a quality of professionalism and demeanor I would expect. I found that what she stated, occurred as she described. Even after the initial contact, follow ups occurred later on as I had deleted other e-mail addresses ...Ember gets a outright five stars. I found her to be receptive to questions, pleasant to deal with, very helpful and thorough on follow up questions and actions. She demonstrated a quality of professionalism and demeanor I would expect. I found that what she stated, occurred as she described. Even after the initial contact, follow ups occurred later on as I had deleted other e-mail addresses that I needed.
My overall experience beyond her contact showed the same professionalism from fellow staff to give the outstanding rating for the company a five also.Read MoreRead Less