Shane was integral in getting my loan done in a timely fashion as well as always being accessible. If not for him, I would not have my new home and that was a challenging feat as there were 4 buyer/sellers and it was contingent and things kept coming up. I wanted to give up so badly, and he kept me going - he's a very positive person and that was great. This was especially stressful as I became a ...Shane was integral in getting my loan done in a timely fashion as well as always being accessible. If not for him, I would not have my new home and that was a challenging feat as there were 4 buyer/sellers and it was contingent and things kept coming up. I wanted to give up so badly, and he kept me going - he's a very positive person and that was great. This was especially stressful as I became a widow recently, and I was doing it all alone, so he really took the extra time with me to explain things I didn't understand and he was just AWESOME to work with.
I would use him any and every chance I got, and I will refer him and Rocket Mortgage to all I know.
Kyle was very easy to deal with. Always kept us up to date on what was going on and very helpful.
Carol Kincaid
Carol Kincaid
541
I am not sure if we did the whole procedure with Tyler so I cant put the blame on him.. We are not happy that we had to pay for 2 appraisals and 2 water test . We would recommended to go with a regular loan and not the veterans one so we had a appraisal done then we were told that we could not get any money out with that loan why were we not told that from the beginning and e would not have ...I am not sure if we did the whole procedure with Tyler so I cant put the blame on him.. We are not happy that we had to pay for 2 appraisals and 2 water test . We would recommended to go with a regular loan and not the veterans one so we had a appraisal done then we were told that we could not get any money out with that loan why were we not told that from the beginning and e would not have wasted so much money and time on waiting for the second appraisal. and the water test we had to do one from the health department then was told that they can no longer use them we should have been told that from the beginning not after the fast.. so more money and time wasted.. besides that it went well... and again I cant blame this on Tyler as we spoke to many different people always someone new when you call or email..Read MoreRead Less
David Urani
David Urani
551
Moe is honest and trustworthy. It is without any hesitation that I would recommend Moe to my friends and family who in the future need mortgage assistance.
Kelly Tupper
Kelly Tupper
551
Sam was a pleasure to work with. Quick and efficient. Thank you Sam!
James Freeman
James Freeman
551
Marcello, Excellent representative of Rocket Mortgage! He was well versed how to integrate our Schwab investments into a favorable mortgage loan. I've worked with other mortgage lenders over 40 years and, to this point, Marcello is the BEST! James Freeman
Reza Mohseni
Reza Mohseni
551
Mitesh worked with me and my mom and made miracle happen. My mom had a very unique and complicated situation to buy an investment property and she benefited a lot from being Charles Schwab customer. We worked with Mitesh and he walked us through all the necessary steps and documents to obtain the mortgage. Mitesh provided very professional and detailed service and made it very easy for my mom to ...Mitesh worked with me and my mom and made miracle happen. My mom had a very unique and complicated situation to buy an investment property and she benefited a lot from being Charles Schwab customer. We worked with Mitesh and he walked us through all the necessary steps and documents to obtain the mortgage. Mitesh provided very professional and detailed service and made it very easy for my mom to get the mortgage, as he has huge experience with all different mortgage types and home financing options. We have been very fortunate to work with Mitesh and we will definitely work with Mitesh again whenever we decide to buy property in the future.Read MoreRead Less
Michele Keen
Michele Keen
551
Simply put, Danny went above and beyond for us....
Tracy Lavender
Tracy Lavender
551
Rockey was very helpful, very polite & comfortable to talk with. I felt taken care of by him & he answered our questions openly & honestly throughout the time of the process.
Amanda Zielinski
Amanda Zielinski
551
This is my second refi with Rocket within one year. Once again, the online process was simple, clear and fast to close! There really is no other option for me, on my next home purchase. Thanks Christine for making the process so seamless!
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