We felt at the start of the loan process Rocket Mortgage was attentive and available..but towards the end difficult to reach and slow at responding our questions....
Ojck Aokckc
Ojck Aokckc
551
Marc was exceptional. He guided us to the process. We hare very happy with his work.
Martin Rudolph
Martin Rudolph
551
I cannot say enough good things about Moe. I felt like cared more about me and my wellbeing than having 'another loan' go through. I can tell he's in it for the experience of helping people attain their dreams. He worked diligently on our loan, and just like every Rocket Mortgage employee I've had the pleasure of working with, went above any expectations I had for my new home purchase. I highly ...I cannot say enough good things about Moe. I felt like cared more about me and my wellbeing than having 'another loan' go through. I can tell he's in it for the experience of helping people attain their dreams. He worked diligently on our loan, and just like every Rocket Mortgage employee I've had the pleasure of working with, went above any expectations I had for my new home purchase. I highly recommend Moe!Read MoreRead Less
Dawn Loughry
Dawn Loughry
551
My experience was easy n very enjoyable. And not stressful even though I bought a house!!
Shawn Hennessey
Shawn Hennessey
551
Very helpful and informative about questions I had about the escrow account
Carrie Cain McCaffrey
Carrie Cain McCaffrey
551
Eric was so awesome and helpful in every way!! Any question I had he was very helpful and would explain everything until I felt comfortable..
Barb Shafer
Barb Shafer
551
Very professional and kept things mov
Sheena Shenita
Sheena Shenita
551
Eric is a ROCKSTAR! This was my 2nd opportunity to work with Eric for a refi. I didn't think he could surpass 1st amazing experience, but her did just that! This past refi with Eric and team took a little longer than expected due my own personal changes with employment and additional documentations that I needed to provide that wasn't sure that I would be able to obtain. However, Eric reassured me ...Eric is a ROCKSTAR! This was my 2nd opportunity to work with Eric for a refi. I didn't think he could surpass 1st amazing experience, but her did just that! This past refi with Eric and team took a little longer than expected due my own personal changes with employment and additional documentations that I needed to provide that wasn't sure that I would be able to obtain. However, Eric reassured me through the entire process and oftentimes called me to thoroughly explain my options to aid in the completion of my loan. I love working with this guy. He's truly a gem in the customer service arena!Read MoreRead Less
Larry Marcie Zucker
Larry Marcie Zucker
551
Cooper was great, he was always there to answer any questions we had. Always in a very good mood, he always had the customers best interest. Just a GREAT guy, so helpful. Give this man a raise, you have a great employee and they are hard to find. Really can't say enough good things about Cooper . Cooper, thanks for all your help and assistance, you made this such an easy and smooth transaction.
Ronald Louallen
Ronald Louallen
551
moe and Rocket Mortgage did a great job. They answered my questions and made the process very easy I highly recommend them .
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