Rocket Mortgage Sales Reviews

Rocket Mortgage Sales' Reviews

Rocket Mortgage Sales' Reviews

Jeff Kramer
Charlene was a pleasure to work with. She explained the entire refinancing/consolidation process thoroughly and assisted me in gathering the documents needed to complete the process. Her coaching was very reassuring and I would without hesitation recommend anyone work with Charlene for any projects Rocket Mortgage can assist with.
Don Palmgren
We didn't have a realtor in the purchase of our house. This put Kassem in the position of having to educate us on procedures and and the language of the business end of the process. He was patient and kind and never made us feel stupid. The only thing that I would change is there could have been a smoother transition once his part was done. I had developed a working relationship with Kassem but ...We didn't have a realtor in the purchase of our house. This put Kassem in the position of having to educate us on procedures and and the language of the business end of the process. He was patient and kind and never made us feel stupid. The only thing that I would change is there could have been a smoother transition once his part was done. I had developed a working relationship with Kassem but all of a sudden I had to deal with another person that I hadn't worked with and my calls didn't go to him. I feel like the transition would have been better if we had known in advance that we would be dealing with someone else as things progressed.Read MoreRead Less
Mary L Sanchez
Very professional and took his time to explain everything to us regarding the loan. Made sure we understood everything and was very understanding.
Sander Bulson
Taylor was extremely thorough throughout the process and made himself available at all times to answer questions (which is really important when dealing with the many time-sensitive things that come up when shopping for your home).
Johanna Rowland
Sam was extremely knowledgeable, efficient and meticulous in making sure we had all of the information we needed to make a decision. In addition, he helped keep us informed throughout the process without being overbearing. He problem-solved any issues quickly. We really appreciate his work ethic and will definitely recommend him as well as Rocket Mortgage.
Mike Parisi
Ronnie was very informative about the refinance process, and made filling out the paperwork a breeze.
Brenda Carrington-howard
Jeremy was great .He was pleasant, easy to talk to and very informative. He talked to me in a manner that didn't make me feel like I was computer illiterate. I am older and don't really understand computers like most young people. Jeremy was patient and very understanding and I would recommend him to anyone searching for a mortgage.
Noreen Przytulski
Babak was always very friendly and helpful during the whole process of my home buying. He always made sure I understood everything . I was very happy with his work.
Jeremy Garberg
smooth transaction. went well.
Keira Esposito
Tristan did a good job at helping to quantify the benefits of the refinancing and provide options. He was very knowledgable about the possibilities and impacts.