Rocket Mortgage Sales Reviews

Rocket Mortgage Sales' Reviews

Rocket Mortgage Sales' Reviews

Caroline Cronin Phillips
Very pleasant, knowledgable, Returned our call quickly and answered all our questions and helped With each step of the process.
Leslie Doss
Daniel made it really easy to understand the terms and conditions of the loan .
James Risenhoover
Matt was very knowledgeable, helpful, and always available when needed.
Steve Ross
Dylan was informative, friendly and very helpful in providing me all the information needed to make an informed decision.
Courtney Rangel
I was very excited with my expierence it was quick and easy to get this house and Andrew was amazing as he helped me in every way possible even keeping me updated with what was needed of me. Also he helped explin everything to me if i had any questions or concerns.
Mike Smith
He was awesome very friendly and personable. Very easy to work with. I would definitely recommend him to friends and family.
Kathleen Wilkins
Maria was a pleasure to work with as we secured our new Rocket Mortgage mortgage. She offered advice and helped us gather the information needed for us to be approved. Recently I have made some significant changes and dealt with customer service from several different types of businesses. Maria is the only person who meant what she promised and followed through. Perhaps she should be training her ...Maria was a pleasure to work with as we secured our new Rocket Mortgage mortgage. She offered advice and helped us gather the information needed for us to be approved. Recently I have made some significant changes and dealt with customer service from several different types of businesses. Maria is the only person who meant what she promised and followed through. Perhaps she should be training her skills for others. Thank you Maria for a job well done.
Kathleen WilkinsRead MoreRead Less
Jeff Kramer
Charlene was a pleasure to work with. She explained the entire refinancing/consolidation process thoroughly and assisted me in gathering the documents needed to complete the process. Her coaching was very reassuring and I would without hesitation recommend anyone work with Charlene for any projects Rocket Mortgage can assist with.
Don Palmgren
We didn't have a realtor in the purchase of our house. This put Kassem in the position of having to educate us on procedures and and the language of the business end of the process. He was patient and kind and never made us feel stupid. The only thing that I would change is there could have been a smoother transition once his part was done. I had developed a working relationship with Kassem but ...We didn't have a realtor in the purchase of our house. This put Kassem in the position of having to educate us on procedures and and the language of the business end of the process. He was patient and kind and never made us feel stupid. The only thing that I would change is there could have been a smoother transition once his part was done. I had developed a working relationship with Kassem but all of a sudden I had to deal with another person that I hadn't worked with and my calls didn't go to him. I feel like the transition would have been better if we had known in advance that we would be dealing with someone else as things progressed.Read MoreRead Less
Mary L Sanchez
Very professional and took his time to explain everything to us regarding the loan. Made sure we understood everything and was very understanding.