Rocket Mortgage Sales Reviews

Rocket Mortgage Sales' Reviews

Rocket Mortgage Sales' Reviews

Dee Card
James was helpful throughout the whole process, he would always respond quickly with any questions i had.
Evan Schwend
Nick made things happen and got things which were bogged down moving!!
Dale Hosford
Dart is very professional, also very courteous and considerate person. Darr met and exceeded my expectations. I would certainly recommend Darr to anyone. You will not be disappointed.
Shawn Simms
We had a good refinance experience. The process was streamline and she was very helpful.
Leslie Mejia
Taylor was very friendly send professional. She explained why she suggested that we refinance again even though we had just done one the year prior. But the interest rate was lower and helped us to save some money.
Jerry Harris
Nicholas Sacco was definitely a life saver! Never felt more comfortable with anyone else! Buying my 1st house was scary stuff but with Nicholas guideance and knowledge was definitely helpful in findind my home! Nicholas deserves a raise and a promotion!!
Jim Rang
Ember follows through and always kept me in the loop every step of the process .
Steve-Kris Kennedy
Chris was truly invaluable in this refinancing operation. Without his candid and thoughtful answers to our process I am fairly sure I would have bailed earlier to a different company.
Jim Anibas
We did not receive our good faith refund!! You said we would get it back to apply to the 170000 cash out we needed to pay a loan off. Because YOU never said we would get a paper check. This is bad buisness!! as the husband there will be no recommendations from myself to other people wanting to refinance!
Omar Alfaear
Reply from Omar Alfaear:

Dear Jim,

Thank you for your review. As a Licensed Expert, it is my priority to meet your loan goals and provide you with a seamless experience. I wanted to sincerely apologize if there was an opportunity where I could have set better expectations, or if there was a misunderstanding. I saw that you were able to speak with our Client Relations team regarding your concerns. Please let me know if ...Dear Jim,

Thank you for your review. As a Licensed Expert, it is my priority to meet your loan goals and provide you with a seamless experience. I wanted to sincerely apologize if there was an opportunity where I could have set better expectations, or if there was a misunderstanding. I saw that you were able to speak with our Client Relations team regarding your concerns. Please let me know if there is anything I can do for you in the future. It will be my pleasure to assist if given the opportunity to re-earn your trust.Read MoreRead Less

John Young
Tyler did a great job taking care of refinance process. He was very knowledgeable about what was needed from me, and it seems like the entire Process went very fast and easy. Thanks Tyler, your great at your job.