Rocket Mortgage Sales Reviews

Rocket Mortgage Sales' Reviews

Rocket Mortgage Sales' Reviews

Cheryl Thyberg
Ridiculously pushy and rude. Refused to take no for an answer. I had to block his number. Then I still received paperwork in the mail for the 2nd mortgage was trying to sell me. Absolute scam.
Keanen Erb
Reply from Keanen Erb:

Dear Cheryl,

Thank you for taking the time to leave a review. I sincerely apologize if there was an opportunity where I could have provided you with a better experience. I would never intend to leave any of my clients feeling this way. At Rocket Mortgage we take great pride in delivering high quality service, in which we take our integrity very seriously. I will be sure to keep your feedback in ...Dear Cheryl,

Thank you for taking the time to leave a review. I sincerely apologize if there was an opportunity where I could have provided you with a better experience. I would never intend to leave any of my clients feeling this way. At Rocket Mortgage we take great pride in delivering high quality service, in which we take our integrity very seriously. I will be sure to keep your feedback in mind moving forward. Please let me know if there is anything I can do for you in the future. It would be my pleasure to assist if given the opportunity.Read MoreRead Less

Chuck Merlo
Great experience working with Randy. He was personable, knowledgeable, and made the entire process simple and stress-free. Communication was clear and timely, and he took the time to answer all my questions.
Timothy Wright
Brian was easy to work with in a relaxed manner. Kept me informed and on task. Good sense of humor.
Chad Zanotti
Tim was very helpful in getting my loan processed. He walked me through step by step and got the deal done to get a huge weight off my back and keep the house. He went above and beyond for me and my dad. I tell my friends if they need a guy to help them, he's the one I recommend. He was very genuine and thoughtful with all the stress of the transaction and kept in touch to let me know the deal ...Tim was very helpful in getting my loan processed. He walked me through step by step and got the deal done to get a huge weight off my back and keep the house. He went above and beyond for me and my dad. I tell my friends if they need a guy to help them, he's the one I recommend. He was very genuine and thoughtful with all the stress of the transaction and kept in touch to let me know the deal would get done. He would call to update me or just to touch base and see how things were. Thanks Tim! Couldn't have done it without you!Read MoreRead Less
Theodore Asher
James is knowledgeable, detail oriented and friendly. It was a pleasure working with him.
Dawn Vivenzio
Andre was fantastic to work with from start to finish. He was incredibly proactive—making sure I had everything I needed for my buyer’s pre-approval before I even had to ask. Updated letter for offer submission came through quickly and without any back and forth.

He stayed in constant communication throughout the entire process, and his loan processor was just as great—everyone was in lockstep with...Andre was fantastic to work with from start to finish. He was incredibly proactive—making sure I had everything I needed for my buyer’s pre-approval before I even had to ask. Updated letter for offer submission came through quickly and without any back and forth.

He stayed in constant communication throughout the entire process, and his loan processor was just as great—everyone was in lockstep with me, the buyer’s attorney, and the rest of the team.

Super smooth transaction and we closed in under 30 days. Would absolutely work with Andre again.Read MoreRead Less
Karen Almond
Vu helped us with our mortgage every step
Of the way! He is patient in answering all questions, quick to reply, diligent in keeping the process going! Realtor agents and closing lawyers were highly impressed with the speed with which our loan happened. It was all due to Vu! I highly recommend him!
Todd Frazier
He did an awesome job helping me raise my credit score
Kathryn Broadus
Mike was my first contact with Rocket Mortgage and was pleasant, knowledgeable, and informative. Five Stars, Mike!! Thank you!
Irma Rodgers
David did an excellent job answering my questions and even when I wanted to change my loan amount. Even today after I finish giving him my high commendation, I am going to email him with questions and I am sure he will respond. I would say he deserves a promotion but raises and bonuses are better.