Rocket Mortgage Sales Reviews

Rocket Mortgage Sales' Reviews

Rocket Mortgage Sales' Reviews

Mark Snider
We decided to try RocketMortgage for our most recent home purchase and while the online application was fairly easy, there were a few items that didn't necessarily fit neatly into our situation. Peter called me the very next morning, immediately established a good rapport, and helped walk me thru the rest of the application. He then clearly identified next steps to make the whole process go ...We decided to try RocketMortgage for our most recent home purchase and while the online application was fairly easy, there were a few items that didn't necessarily fit neatly into our situation. Peter called me the very next morning, immediately established a good rapport, and helped walk me thru the rest of the application. He then clearly identified next steps to make the whole process go smoothly.

Honestly, out of all the homes we've purchased over the years, we've never experienced such an easy, straightforward, and painless process with any other lender. From application thru underwriting and finally thru closing, it was a breeze. I think a lot of that was due to Peter's attention to detail during the initial application and then being extremely responsive throughout the rest of the process.

Thank you, Peter!Read MoreRead Less
Kathleen Ego
Great service and communication. Lisa got back to us and kept us up to date on the progress of our loan throughout the process. Very easy to work with would recommend her to anyone.
Thomas Haskins
Tony did a great job with my refinance. He made it quick and easy. Thanks!
Jovetta Whitfield
Excellent customer service..follow up and communication was on point
Donald Christian
Hi Lisa,
You are my idea of excellent customer service. An old military guy like me has to know and understand every aspect of a financial commitment - each step at a time before preceding any further. Guys like me living off a fix income has to be very, very, careful not to exceed his or her expectations. You made me feel you were there for me - not just another customer. That's why I gave you a ...Hi Lisa,
You are my idea of excellent customer service. An old military guy like me has to know and understand every aspect of a financial commitment - each step at a time before preceding any further. Guys like me living off a fix income has to be very, very, careful not to exceed his or her expectations. You made me feel you were there for me - not just another customer. That's why I gave you a five star rating. In my opinion all aspect of customer service is covered under a 5 star report except caring and friendship. This is a gift in todays society. Thanks Lisa.Read MoreRead Less
Erik Lindborg
Anthony did a terrific job. Highly knowledgeable, efficient and responsive. Highly recommend!
Erica Gloster
I worked with Tom through my first home buying process and more recently my first refi and I can't imagine going through it with anyone else. Tom had the answer to all of my questions (and there were a lot) and he made the process so simple. I'd recommend to Tom to anyone who wants to get the job done quickly while understanding everything that's going on every step of the way.
Mike Romine
Jeremy is extremely knowledgeable and helpful. If I ever need to purchase another home, I would like for his assistance. Great experience and will recommend him to any of my friends needing a home loan or refi. Thank you Jeremy!!!
Alex de Meijer
Easy to work with and very thorough. Made the whole process simple for me.
Julio Toussaint
What began as a simple online chat turned into open communication with a well versed, professional, courteous, and extremely helpful individual. Josh and his team made my first experience into owning a home seem less intimidating or stressful than I could have ever imagined. Thank you very much.