Rocket Mortgage Sales Reviews

Rocket Mortgage Sales' Reviews

Rocket Mortgage Sales' Reviews

Christian Redmer
Chad really provided superb customer service throughout the process. I really appreciate the fact that he helped us find a solution to our refinance needs that worked for our specific situation, i.e., he didn´t just give up on us when it seemed like we might not qualify for the best rate. He coached us and helped me improve my credit score enough to qualify, then quickly processed our paperwork ...Chad really provided superb customer service throughout the process. I really appreciate the fact that he helped us find a solution to our refinance needs that worked for our specific situation, i.e., he didn´t just give up on us when it seemed like we might not qualify for the best rate. He coached us and helped me improve my credit score enough to qualify, then quickly processed our paperwork and ensured that everything would work out. In the end, it worked out even better than I had hoped. Chad is a consummate professional and it is obvious that he wants to help his clients. His service speaks very well for Rocket Mortgage -- with Chad, you really have a champion. Best, Christian (Kit) RedmerRead MoreRead Less
Trevor Ferry
Tom understood exactly what I was looking to do with my loan and far surpassed my expectations. He explained several options to see which one best fit what I was looking to do and still came up with incredible options. He is super easy to work with and responds very quickly to my inquiries. I highly recommend him.
Beverly Harris
Wow, what a great experience Brian offered to me and my husband. On top of everything and very patient and informative. You have made our retirement dreams come true for us without any hassle.
Mary Wills
Alan has been very helpful,knowledgeable and up most very professional. He has so much patience and made sure I understood everything before going to the next phase. Thanks Alan for all your hard work.
Stephanie Sheehy
I happened to speak to Zach when we were in the middle of a loan for a new purchase out of state. I was stressed because I was being asked to provide the same information multiple times and it was very frustrating. Zach called and made sure to let me know that he would handle the request and gave me his contact info in the event that I had any more issues. He was a bright light during a very ...I happened to speak to Zach when we were in the middle of a loan for a new purchase out of state. I was stressed because I was being asked to provide the same information multiple times and it was very frustrating. Zach called and made sure to let me know that he would handle the request and gave me his contact info in the event that I had any more issues. He was a bright light during a very stressful time and his help was so much appreciated. He is fantastic at his job and I highly recommend him to anyone. Thanks Zach!Read MoreRead Less
Tracy Hatfield
Brandon is really awesome to work with, helpful in every way possible, stays in contact with you so you always know what is going on at every step in the process. Very friendly and will go above and beyond to help you and make sure you have a better home buying experience. I don't know how I would have made it through this whole process without Brandon and his team.
Esperanza Pelancho
TALA,was very helpful in our loan process truly thankful for her assistance.
Tory Story
James is great to work with! He helped me purchase my first home 2 years ago and then refinance it. Communication was bumpy with my refi. I reached out to James about my frustration. He was able to turn it around and we completed the refinance within the next few weeks. I'm glad this all got worked out. Thanks James! You're the best!
William Rogers
I just closed with my mortgage refinance. It only took a total of 16 days and we are very happy with paying a lower interest rate. Sami was great to work with, she was very helpful and I did not feel pressured or rushed at any time. I would recommend Rocket Mortgage and Sami Spurling to anyone who is looking to buy or refinance a home.
TJ Dick
Jill did a great job walking us through our refinance. She took the time to answer questions and made sure we knew what to do every step of the way.