Rocket Mortgage Sales Reviews

Rocket Mortgage Sales' Reviews

Rocket Mortgage Sales' Reviews

Travis Felts
Tim was amazing from the start to the end. He helped me with stuff no one else would, the guy is amazing. He made working with rocket mortgage great. He knows his stuff and made sure to help with whatever we needed. He always answered the phone when I called and texted me. Thanks again for your help Tim!
Narendra Chennamsetti
Great to work with, he’s very patient. Being a first time buyer, he helped me understand all the process involved.
Tara Pruitt Crain
Darien was awesome! Answered all our questions from start to finish, even when we became confused about the process or what happened next. We would highly recommend him!
Mitch Shults
Kenneth was a pleasure to work with on this transaction. He did what he said he would do and went to bat for us several times when minor difficulties were encountered.
Trey Keegan
Incredible. Works with me and always answers no matter what day or time.
James Crotts
Mathew was thorough, responsive and professional. Really appreciated that was able to reach him after normal business hours & get answers to my questions.
Felicia Murphy
Love that he made the process super easy and smoothe. It was my 1st time going through the process and he made sure I understood everything and always made sure I didnt feel pressured.
William Frost
Ben was diligent, supportive, and professional. What more could you ask!
Billy VanWinkle
Worst experience ever! Wouldn’t recommend and will never use them again and this is my 4th loan with Rocket Mortgage! However this was the last time!
Matthew Rosol
Reply from Matthew Rosol:

Dear Billy,

Thank you for taking the time to leave a review. I am writing to express my regret for earning anything less than 5 stars. I would never intend to leave any of my clients feeling this way. At Rocket Mortgage, we take great pride in delivering high quality service, in which we take our integrity very seriously. I am sorry if there was an opportunity where I could have better assisted ...Dear Billy,

Thank you for taking the time to leave a review. I am writing to express my regret for earning anything less than 5 stars. I would never intend to leave any of my clients feeling this way. At Rocket Mortgage, we take great pride in delivering high quality service, in which we take our integrity very seriously. I am sorry if there was an opportunity where I could have better assisted you through any changes that took place. Please know I will be available if given the opportunity to re-earn your trust in the futureRead MoreRead Less

Chris McFarland
Clay worked absolute magic for us. What felt like a long-shot scenario turned into us landing our dream home, and that’s 100% because of his expertise and persistence. He moves quickly, communicates clearly, and knows how to get deals across the finish line. If you want someone who can actually perform when it matters, Clay is your guy. We won’t use anyone else going forward.