Rocket Mortgage Sales Reviews

Rocket Mortgage Sales' Reviews

Rocket Mortgage Sales' Reviews

Lily Shaffer
Laura was very helpful, understanding, kind, and just overall an amazing person to help me with the process of purchasing my first home! If I could give her 6 stars I would! I must mention she is amazing at phone tag, but she answered all my questions despite the fact we had trouble catching each other at the same time. I recommend Laura to anyone and everyone!
Kathi Beyer
Nick answered questions with patience and thoroughness. He worked with us on a Saturday!
Margie Pierce
Andre was the most considerate, conscientious and kind person I have ever dealt with in a business transaction. At first he spent an hour or so or more on the telephone with me as I learned to “upload” documents. He was unbelievably patient. He kept us informed the whole way until we closed. If I ever have to call Rocket Mortgage, I will reach out to him first. A+ Andre.
Hillary LaRue
Incredibly helpful, diligent, responsive and overall wonderful to work with.
Liz Johnson
Luke was amazing to work with. I actually tried refinancing my mortgage with Rocket Mortgage a few weeks prior to connecting with Luke. That first loan just kind of stopped moving. Partially my own fault for not following up on it more frequently but I'm just as busy as anyone else. Partially due to nobody telling me what to do and when! I didn't have any question where we were at and what was ...Luke was amazing to work with. I actually tried refinancing my mortgage with Rocket Mortgage a few weeks prior to connecting with Luke. That first loan just kind of stopped moving. Partially my own fault for not following up on it more frequently but I'm just as busy as anyone else. Partially due to nobody telling me what to do and when! I didn't have any question where we were at and what was next with Luke. He kept me informed and when there was an unexpected and quite large rate increase, I believed Luke when he said he was doing everything he could to get that back down to what we originally discussed. And he did.Read MoreRead Less
Neil Smith
Mark made it easy to get the documents necessary to help get the refinancing. It was a pleasure doing business with and would go through it again as Mark guide the way.
Liliana Medina
Helpful and fast response when you need help
Pamela Blankenship
Alyssa was very helpful such a blessing to me. I would reccomend to everyone.
Matt Schoessow
Kyle was very helpful and made the buying process stress-free.
Jan Gribosh
Jon was great to work with. He was professional yet very easy going, pleasant, and funny. Jon was always prompt with responses to concerns, quick to refer to others as needed and very respectful to the anxiety of the mortgage process and document collection.