Rocket Mortgage Sales Reviews

Rocket Mortgage Sales' Reviews

Rocket Mortgage Sales' Reviews

Wes Perry
I could not have been happier with Skylar throughout the entire process. He was very thorough and professional. Would recommend him and the Schwab program to anyone.
Roxanne Lambert
I have worked with Ron a number of times he has always been professional and conscientious about what needed to be done. He has made himself available to answer questions and if he didn't have an answer he would get you an answer. Would work with him again and would recommend him to everyone.
John Clapper
David Stanczak provided an awesome experience. He is the best. Even at closing time when the underwriting department insisted on doing sometbing I disagreed with, David went to bat for me reversing the earlier underwriting decksion. An overall great experience.
Joel Dobbelaer
It was a pleasure working with Lisa, she made the whole process easy and fast. I will be recommending everyone I know who needs a mortgage to he Lisa James.
Andrew DeBoissiere
Brian was very helpful in answering all of my question related to my ReFi. Highly reccomend!!
Kim Polsley
Matthew made our experience easy, and almost fool proof! We had a few obstacles going into this loan and he and his team were more than willing, and able, to work with us! His efforts were greatly appreciated and we were glad to work with such a professional, caring team!
Nancy Ticzon
Angelo has assisted me with multiple loans spanning over a decade. His communication style is impeccable, clearly articulating options and recommendations. Throughout the loan process, he is very efficient and keeps the loan moving quickly and completely. He is my first go-to person when it comes to loans
Kyle McCracken
Jennifer was such an amazing help through the entire process and truly made me feel at ease with getting financed for our new home. 10/10 would love to use her again for any further mortgage needs!
Fran Sullivan
Rawan, was persistent and made sure we were taken care. Everything went smoothly and efficiently.
Chester Hood
She is like many who have not learned, no matter how busy one is, the value of returning calls promptly or within a reasonable time frame say at the very least 48 hrs. It's something lacking in today's service industry. Had she not been working for Rocket Mortgage, I would have given her a score of 1. The support team of Rocket Mortgage is very good.
Jeannie Daida
Reply from Jeannie Daida:

Dear Chester,

I wanted to take the time to respond to your review. I regret if there was any opportunity where I could have made myself more available for you. I always respond to my clients within a timely manner. At Rocket Mortgage, we take great pride in delivering high quality service, and I sincerely apologize if I fell short in any way. Please know I will be available for you in the future.