We were very skeptical of refinancing our home after almost 5 years, but, with the help and experienced input we received it was a breeze. Gina worked every possible idea we had and input her ideas to make things more easier and less time consuming. Our refinance ended up saving us thousands of dollars, due to shortening our 30 year to a 15 year loan. We asked a lot of questions and she answered ...We were very skeptical of refinancing our home after almost 5 years, but, with the help and experienced input we received it was a breeze. Gina worked every possible idea we had and input her ideas to make things more easier and less time consuming. Our refinance ended up saving us thousands of dollars, due to shortening our 30 year to a 15 year loan. We asked a lot of questions and she answered every one without hesitation. If she did not have the information within reach, she found the answer and called us back. Through everything our refinance only increased our payment about two hundred dollars each month. Thanks to Gina's experience we enjoyed the process. She is an extremely valuable person and employee.Read MoreRead Less
Frank Thetonia
Frank Thetonia
551
Very easy to work with! Made the whole process easy to understand!
Jon Murphy
Jon Murphy
551
Lucy was always available to answer questions, always answered the phone or got right back to me. She is very understanding to my disability, and that gave me confidence to move forward in the stress fullness of home purchasing. i want to thank your hole team at Rocket mortgage and Rocket Mortgage. i would like to especially thank Lucy. Thank You Jon Murphy
Mary Rogers
Mary Rogers
551
Great with details, patient, out of his way to insure we understood what the steps were. Need more people like him in the workforce, a true asset to any company, was great with followup. Will recommend to others thinking about a home loan.
Monique Jackson
Monique Jackson
551
George went above and beyond keeping me posted and keeping me updated. I appreciate his help which was almost daily. I could not have asked for anyone better with assisting me with my purchase.
Jack Hamilton
Jack Hamilton
551
Knowledgeable, and a very good call back. Answer questions so I could understand.
Jordana Nicholas
Jordana Nicholas
551
Kelly opened me up to do more with my money then I had thought to do. I love talking with her and she always has the answers to my every question. So thankful to have a lender you can talk to about the whole process and are always there to help.........Thank you, Kelly!
Mary Coleman
Mary Coleman
551
Merribeth is great. Very helpful, very understanding, and always available for help.
Vanessa Tilford
Vanessa Tilford
551
Seth was very helpful and informative throughout the entire process of our refinance. He responded back to my questions very promptly, was very friendly, and excellent to work with. I would recommend Seth and Rocket Mortgage to anyone who may be in search of a refinance.
Herawatie Molina
Herawatie Molina
551
When it comes to professionalism Sam is the man of the year. He had all the answers to all my questions and was polite and patient in making sure I understand the mortgage languages he was explaining to me on Stream Line Refinancing. We need more people like him in this world of customer service.
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