Jennifer is a professional who not only is an expert in her field, but is a reliable, consistent, helpful, and patient customer advocate. She helped us to get clarification and to reach understanding of what we were deciding to do. She helped set expectations that allowed us visibility into a complex process. It was a joy to work with her.
Gerry Lotspeich
Gerry Lotspeich
551
I am impressed with the comfort and ease talking with Brian about refinancing. He's upfront, efficient, and professional. My Rocket Mortgage went through being informed every step of the way. I am very happy with the way the whole process and will recommend Brian.
Nicholas Celej
Nicholas Celej
551
Wissam was very responsive which is the most important thing for this process. Eager to help and keep the process moving, would certainly use Rocket Mortgage again and will only use Sam!
Fred Gibbs
Fred Gibbs
551
Very knowledgeable, always ready at every step of the way. Was very happy to walk thru all parts of the process. Highly professional and articulate. Stayed away from jargon and explained the most complex parts of the mortgage process in easy to understand terms.
Lisa Holder
Lisa Holder
551
Chris is always easy to work with and very prompt with answers to questions. This is our second time working with Chris and he makes the process so streamline.
James Dimeas
James Dimeas
551
Frank was outstanding. This is the third house that I have bought so I have taken out at least three mortgages and refinanced several times. This was the smoothest and easiest mortgage process that I've ever had to go through. From day one, Frank was always available to answer all of my questions. He let me know exactly what I needed to get him and even when I was having difficulty uploading ...Frank was outstanding. This is the third house that I have bought so I have taken out at least three mortgages and refinanced several times. This was the smoothest and easiest mortgage process that I've ever had to go through. From day one, Frank was always available to answer all of my questions. He let me know exactly what I needed to get him and even when I was having difficulty uploading documents to my account, I would email them to Frank and he would take care of it for me. He called to update me on what was happening and whenever I had any issues, he would have the right person get in touch with me. He would follow up with the other person to make sure that everything got done on time. I will refer anyone and everyone to Frank whenever they're looking for a mortgage. I highly recommend Frank to anyone thinking of buying a new house or refinancing an existing mortgage!Read MoreRead Less
Junel Damis
Junel Damis
551
Thank you for helping my family through the mortgage. You're more helpful more than you realize.
Best mortgage lender.
Pamela Masich
Pamela Masich
551
Tara is very efficient, easiest loan process.
Angela Lobre
Angela Lobre
551
Wonderful to work with right on top of everything always there when I had question and always had the answers.....
John Coulter
John Coulter
551
We feel Christine did an excellent job, she was always available to answer questions, And we appreciated her for that
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