Rocket Mortgage Sales Reviews

Rocket Mortgage Sales' Reviews

Rocket Mortgage Sales' Reviews

Fran Sullivan
Rawan, was persistent and made sure we were taken care. Everything went smoothly and efficiently.
Chester Hood
She is like many who have not learned, no matter how busy one is, the value of returning calls promptly or within a reasonable time frame say at the very least 48 hrs. It's something lacking in today's service industry. Had she not been working for Rocket Mortgage, I would have given her a score of 1. The support team of Rocket Mortgage is very good.
Jeannie Daida
Reply from Jeannie Daida:

Dear Chester,

I wanted to take the time to respond to your review. I regret if there was any opportunity where I could have made myself more available for you. I always respond to my clients within a timely manner. At Rocket Mortgage, we take great pride in delivering high quality service, and I sincerely apologize if I fell short in any way. Please know I will be available for you in the future.

John Ellenwood
Very helpful and quick with responses.
Ronnie Frittz
Our refinance could not have gone any smoother. Courtney was always available to assist with any and every need up until closing. Can't thank you enough Courtney for making this process so efficient and painless. Phenomenal job!
Eric Solberg
Very professional. Always available even on short notice.
Raviraj Gadipalli
Very professional and experienced- he know want client needs to get job done
Thank you- Ken
Arlindo Chimbanda
We had great experience with Oneal. He walked us through the process and supported us through out the whole process. He was very professional and timely and proactive. We were very please. The check-in calls were very much appreciated.
Henry Zuniga
I met Tracy during initial discussions, when looking at refinancing. Truthfully, Tracy's proactive approach and availability made for a seamless process. I would highly recommend Tracy and Rocket Mortgage to anyone looking to buy or refinance!
Mary Garcia
Leena did a great job very efficient thorough no problems thank you Leena.
Dan Tunay
Reed had been very helpful with our loan process..he was thorough and precise with all the details. I would recommend him to my friends and relatives.