Rocket Mortgage Sales Reviews

Rocket Mortgage Sales' Reviews

Rocket Mortgage Sales' Reviews

Jay Johnson
Very professional and answer all of our questions. Thank you Jay
Dominique Sampson
Aaron was very timely, understood our concerns and always responded.
Starlett Gedeon
Eric was very helpful with everything, He even helped us out with the computer (Homework). Also very nice and concern Thanks again Eris Blair :)
Rhonda Costley
I would give him 10 stars if I could. Jacob has been working with me for several months in various options of refinancing and buying. He has been very responsive and quick to find answers and explore options. Great experience! Looking forward to my closing! Thanks Jacob!
Jim Aladits
Zee was extremely helpful, personable, and an overall joy to work with during this process. She was patient and answered each question I had fully and clearly.
Terri Schrieber-Hoffman
After a few closing dates that didn't happen Mitchel was able to close for us. I would recommend both rocket mortgage and Mitchel to everyone. Thank you so very much..😁
Wayne Stehle
Tony did a very good job communicating with me during this process
Mara Schiff
Terry was reliable, responsible and communicative through my whole refinance . He stayed on top of the process, responded to calls or emails quickly and answered all my questions. The online process is simple and not stressful. I have refinanced properties 3 times with Rocket Mortgage/Rocket, and each time has been a breeze. It's the only company I trust and will continue to use.
Samantha Parkinson
Great to work with on refinance. She is professional, efficient and gets through the process quickly but make sure you understand everything. Appreciated her patience attention to details.
Sherri Wnuk
In a world full of impatient people expecting immediate gratification, exists a person and a company that makes that possible.....meet Cass Strzynsky.  Compared to what we've experienced in the past not working with Rocket Mortgage, this process is a snap.  Cass quoted us a new percentage and lower payment with some cash back--what's not to like about that?  The important thing is that he was very...In a world full of impatient people expecting immediate gratification, exists a person and a company that makes that possible.....meet Cass Strzynsky.  Compared to what we've experienced in the past not working with Rocket Mortgage, this process is a snap.  Cass quoted us a new percentage and lower payment with some cash back--what's not to like about that?  The important thing is that he was very transparent about everything associated with the loan.  He is also very patient going through all the tasks online, which is extremely helpful. The refi took an hour phone call, uploading a some documents, and acknowledging items online.  The only in-person docs to sign is with the Title company.
There is a reason that Cass is one of the President's Club's Mortgage Bankers--he gives a new meaning to personal customer service.  He is courteous, friendly, and easy to work with.  He seems more like a friend than a mortgage banker.  Thanks, Cass, we appreciate all your help through this process.
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