After a few closing dates that didn't happen Mitchel was able to close for us. I would recommend both rocket mortgage and Mitchel to everyone. Thank you so very much..š
Wayne Stehle
Wayne Stehle
551
Tony did a very good job communicating with me during this process
Mara Schiff
Mara Schiff
551
Terry was reliable, responsible and communicative through my whole refinance . He stayed on top of the process, responded to calls or emails quickly and answered all my questions. The online process is simple and not stressful. I have refinanced properties 3 times with Rocket Mortgage/Rocket, and each time has been a breeze. It's the only company I trust and will continue to use.
Samantha Parkinson
Samantha Parkinson
551
Great to work with on refinance. She is professional, efficient and gets through the process quickly but make sure you understand everything. Appreciated her patience attention to details.
Sherri Wnuk
Sherri Wnuk
551
In a world full of impatient people expecting immediate gratification, exists a person and a company that makes that possible.....meet Cass Strzynsky.Ā Compared to what we've experienced in the past not working with Rocket Mortgage, this process is a snap.Ā Cass quoted us a new percentage and lower payment with some cash back--what's not to like about that?Ā The important thing is that he was very...In a world full of impatient people expecting immediate gratification, exists a person and a company that makes that possible.....meet Cass Strzynsky.Ā Compared to what we've experienced in the past not working with Rocket Mortgage, this process is a snap.Ā Cass quoted us a new percentage and lower payment with some cash back--what's not to like about that?Ā The important thing is that he was very transparent about everything associated with the loan.Ā He is also very patient going through all the tasks online, which is extremely helpful. The refi took an hour phone call, uploading a some documents, and acknowledging items online.Ā The only in-person docs to sign is with the Title company. There is a reason that Cass is one of the President's Club's Mortgage Bankers--he gives a new meaning to personal customer service.Ā He is courteous, friendly, and easy to work with.Ā He seems more like a friend than a mortgage banker.Ā Thanks, Cass, we appreciate all your help through this process.Read MoreRead Less
Robert Simpson
Robert Simpson
551
At first I was a leery Jill and Rocket Mortgageās pitch but, through Jillās professionalism and step by step guidance I was able to understand the process completely. Jill followed up in a timely manner always until the process was completed. It is rare that a company has such a dedicated person and only reflects on management itself. I would highly recommend Jill Patel to anyone who Is considering...At first I was a leery Jill and Rocket Mortgageās pitch but, through Jillās professionalism and step by step guidance I was able to understand the process completely. Jill followed up in a timely manner always until the process was completed. It is rare that a company has such a dedicated person and only reflects on management itself. I would highly recommend Jill Patel to anyone who Is considering refinancing.Read MoreRead Less
Michelle Tomlinson
Michelle Tomlinson
551
Trevor was super helpful with my home refinance. I highly recommend him.
Lisa Pinkston
Lisa Pinkston
551
Provided excellent service. I would highly recommend Ken to others.
James O'Bryan
James O'Bryan
551
Tony was great at helping me refinance my house
Richard Booker
Richard Booker
551
Anthony was there for me when ever I had a question I would ask him and he never failed to get back to me with an answer. He was my go to buy along the way and made it a very good experience.
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