Rocket Mortgage Sales Reviews

Rocket Mortgage Sales' Reviews

Rocket Mortgage Sales' Reviews

Kris Johnson Greening
I highly recommend Nicholas. I had my mortgage through another company, and because I was so frustrated and unhappy with their customer service, I started hunting for a different mortgage company. Nicholas was so 'over the top' helpful with me from the first time I talked to him through the closing date of my refinance with Rocket Mortgage. He made the process so easy to understand, and he was ...I highly recommend Nicholas. I had my mortgage through another company, and because I was so frustrated and unhappy with their customer service, I started hunting for a different mortgage company. Nicholas was so 'over the top' helpful with me from the first time I talked to him through the closing date of my refinance with Rocket Mortgage. He made the process so easy to understand, and he was accessible for me every time I called or emailed him. if I didn't catch him when I first called, he would return my call within minutes. He made it an enjoyable experience (as much as refinancing a mortgage could be :) )Read MoreRead Less
Ron Yoshida
Thanks Nick for doing a great job with my refinance.. you are patient, knowledgeable, and followed up on all my requests.. couldn’t ask for anything more..
Shannon Morrow
Jay has been critical with assisting me to buy our new home. He explained the process with my new home purchase and since it was part of a relocation package, my process was a little more complex. Jay was professional, experienced as well as patient as I had many questions. I would recommend Jay to anyone looking for a mortgage company.
Cindy Stomm
Sean, called me on my concerns as soon as he retrieved messages from me. Thanks Sean for all your follow ups and help during my loan thanks Vickie Forrester.
Irelma Cofino
Steve was awesome! Returned every call, answered every question. Made me feel very comfortable with the whole process.
Mario Ferrer
Eric was very helpful and informative. Eric was very attentive to all of my inquires and always followed through.
Jim Price
I was very pleased with Derek's helpful and positive attitude. He made my second time using Rocket Mortgage a breeze. Most highly recommend Derek and Rocket Mortgage to anyone.
Sherry Gilchrist
From our first conversation with Hussein to inquire about a refinance, he was helpful, polite, and knowledgeable. He was always available to answer questions and responded quickly by text or phone. Given our experience with Hussein, we will recommend him to anyone we know who is looking to refinance.
Chad G
Ann Dukes Jones
Damon was very helpful from beginning to the end. Any questions I had or something I was not sure about he was able to help me with. If he was not sure of an answer he would seek the assistant of someone who had the answer. All the way through. He's was very patient and understanding. I was new to so of the terminology of refinancing but after all was said and done we understood and felt ...Damon was very helpful from beginning to the end. Any questions I had or something I was not sure about he was able to help me with. If he was not sure of an answer he would seek the assistant of someone who had the answer. All the way through. He's was very patient and understanding. I was new to so of the terminology of refinancing but after all was said and done we understood and felt good about what we were doing.Read MoreRead Less
Megan O'Brien
This was not my first home purpose and have dealt with people for purchasing and refinancing, Jay is number one above everyone I have ever worked with. Going thru a stressful move to a new new location across the US and starting a new job...Jay Carter was the calm in my chaos filled days.
Jay made sure I understood every single thing and that I was comfortable with the multiple packets of things I ...This was not my first home purpose and have dealt with people for purchasing and refinancing, Jay is number one above everyone I have ever worked with. Going thru a stressful move to a new new location across the US and starting a new job...Jay Carter was the calm in my chaos filled days.
Jay made sure I understood every single thing and that I was comfortable with the multiple packets of things I had to sign, he answered calls and emails promptly, and made me feel like I was his only client (which I knew I wasn’t).
If needed in the future, I will hopefully be able to work with Jay again. He gives Rocket Mortgage/Rocket a fabulous name.Read MoreRead Less