Rocket Mortgage Sales Reviews

Rocket Mortgage Sales' Reviews

Rocket Mortgage Sales' Reviews

Linda Williams
Very knowledgeable and was able to quickly start the loan process. Was very available and he and his team answered any questions I had within a day. Smooth process from start to finish
Barry Noel
First thing is I think Tim is the greatest. He went above and beyond for my wife and I to get our new house . In my opinion I think he needs a raise.
Faith Forte
Working with Brian was like working with a close relative he was available 24-7, he has a pleasant manner making us feel important, in the process of us transferring to next protocol we didn’t feel sure in understanding what was needed we then spoke back with Brian and he gave us details of how the procedures and process would work and another department would handle our loan and assure us if ...Working with Brian was like working with a close relative he was available 24-7, he has a pleasant manner making us feel important, in the process of us transferring to next protocol we didn’t feel sure in understanding what was needed we then spoke back with Brian and he gave us details of how the procedures and process would work and another department would handle our loan and assure us if needed we could still contact him. It’s that nowadays everything is done online by computer including correspondence & signatures I’m from the old school I’m use to getting detail by word of mouth and Brain didn’t mind going the extra and explaining details with us over the phone. We really appreciate his service. Again thank you Brian L.Read MoreRead Less
Joe Tamp
You were very helpful
Speaking to me in layman’s terms
Enabling me to understand the terms of my contact
Terrence Dean
From the start, Doug made sure we were in good hands. Making the process as easy as possible, keeping us informed throughout. Communication is a key factor. Doug did not stop communicating with us, although the process moved on to others on his team. We were so fortunate to have him getting our loan approved. Thank you Doug, Terry and Pam!!!!
Mohamed Sliti
Thank you Sean for helping us through our refinance process! you made it smooth and easy. We appreciated your knowledge and expertise, your answered all of our phone calls and emails and provided us with the best experience ever.
John Dickman
Great experience with Michael. The whole process was quick and easy and stress-free
Jeff Trubak
Danny was fantastic to work with! He was dedicated from the beginning and multiple times went above and beyond (ex. Taking a call past 10pm to answer questions.) Highly recommend.
Edna Wong
EXCELLENT SERVICE!! The process was smooth and hassle free.
Chris Johnson
I found Michael to be competent, responsive, professional, and courteous. He was also proactive in reaching out to me when circumstances in the market were favorable for my refinance. The only piece of constructive criticism I would offer is that he should work toward developing a complete, but concise, articulation to borrowers of the interplay between the at-closing and before-closing borrower ...I found Michael to be competent, responsive, professional, and courteous. He was also proactive in reaching out to me when circumstances in the market were favorable for my refinance. The only piece of constructive criticism I would offer is that he should work toward developing a complete, but concise, articulation to borrowers of the interplay between the at-closing and before-closing borrower paid items, as that interplay is not intuitive.Read MoreRead Less