Jay has been critical with assisting me to buy our new home. He explained the process with my new home purchase and since it was part of a relocation package, my process was a little more complex. Jay was professional, experienced as well as patient as I had many questions. I would recommend Jay to anyone looking for a mortgage company.
Cindy Stomm
Cindy Stomm
551
Sean, called me on my concerns as soon as he retrieved messages from me. Thanks Sean for all your follow ups and help during my loan thanks Vickie Forrester.
Irelma Cofino
Irelma Cofino
551
Steve was awesome! Returned every call, answered every question. Made me feel very comfortable with the whole process.
Mario Ferrer
Mario Ferrer
551
Eric was very helpful and informative. Eric was very attentive to all of my inquires and always followed through.
Jim Price
Jim Price
551
I was very pleased with Derek's helpful and positive attitude. He made my second time using Rocket Mortgage a breeze. Most highly recommend Derek and Rocket Mortgage to anyone.
Sherry Gilchrist
Sherry Gilchrist
551
From our first conversation with Hussein to inquire about a refinance, he was helpful, polite, and knowledgeable. He was always available to answer questions and responded quickly by text or phone. Given our experience with Hussein, we will recommend him to anyone we know who is looking to refinance. Chad G
Ann Dukes Jones
Ann Dukes Jones
551
Damon was very helpful from beginning to the end. Any questions I had or something I was not sure about he was able to help me with. If he was not sure of an answer he would seek the assistant of someone who had the answer. All the way through. He's was very patient and understanding. I was new to so of the terminology of refinancing but after all was said and done we understood and felt ...Damon was very helpful from beginning to the end. Any questions I had or something I was not sure about he was able to help me with. If he was not sure of an answer he would seek the assistant of someone who had the answer. All the way through. He's was very patient and understanding. I was new to so of the terminology of refinancing but after all was said and done we understood and felt good about what we were doing.Read MoreRead Less
Megan O'Brien
Megan O'Brien
551
This was not my first home purpose and have dealt with people for purchasing and refinancing, Jay is number one above everyone I have ever worked with. Going thru a stressful move to a new new location across the US and starting a new job...Jay Carter was the calm in my chaos filled days. Jay made sure I understood every single thing and that I was comfortable with the multiple packets of things I ...This was not my first home purpose and have dealt with people for purchasing and refinancing, Jay is number one above everyone I have ever worked with. Going thru a stressful move to a new new location across the US and starting a new job...Jay Carter was the calm in my chaos filled days. Jay made sure I understood every single thing and that I was comfortable with the multiple packets of things I had to sign, he answered calls and emails promptly, and made me feel like I was his only client (which I knew I wasn’t). If needed in the future, I will hopefully be able to work with Jay again. He gives Rocket Mortgage/Rocket a fabulous name.Read MoreRead Less
Bill Tenboer
Bill Tenboer
551
I have worked with Brandon on two home loans, and he was nothing but professional on both occasions. The level of details that Brandon demonstrates has delivered on all aspects of the process. I highly recommend Brandon with any of your mortgage needs.
Rose Marie Robles
Rose Marie Robles
551
Excellent customer service! Very efficient and most professional with every transaction, email or phone call. This is the third time I use Rocket Mortgage and each time the process gets easier and most convenient. Thank you Mr. Gorski, I appreciate you and your great knowledge. I recommend you to anyone!!
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