Rocket Mortgage Sales Reviews

Rocket Mortgage Sales' Reviews

Rocket Mortgage Sales' Reviews

Judy Emery
Helpful, polite and answered my questions.
Jeff Blanchard
When I first contacted Rocket Mortgage I received a call back from a lady that was extremely "to the point". I felt that she didn't care about Me! So I told her I changed my mind. A day or so later Joe called. Everything changed. He was very professional, but at the same time, he made me feel that he was looking out for my benefits. I was so relieved. Everything that happened after that was...When I first contacted Rocket Mortgage I received a call back from a lady that was extremely "to the point". I felt that she didn't care about Me! So I told her I changed my mind. A day or so later Joe called. Everything changed. He was very professional, but at the same time, he made me feel that he was looking out for my benefits. I was so relieved. Everything that happened after that was like smooth sailing. He tried all kinds of ways to get what was best for me before he found the right solution. One, I will say, I would not have chosen, without his guidance. After he explained a few things I realized he was right and went forward with the refinance. I have never had anything go so smoothly. He has contacted me since, just to let me know he is still there for me if I need him.
Personally, I do not feel 5 is a good enough rating!
Thanks Joe!!!!Read MoreRead Less
Terry Wingren
Christine was very professional, expedient and extremely helpful during my refinance.
Dave Pleasants
Brian has made this transaction as smooth as any we have ever had while refinancing. Highly recommend his service! Thank you!
Gord Gwinup
Stayed at the office late to make sure we closed on time. Fixed problems caused by our realtor, went above and beyond. Highly recommend!
Charlene Wallace
Ryan is one of the greatest people to work with. He was very good from start to finish. Even when I was transferred to a second person (that's the way the program works) he was still there for me when I had major concerns about closing on time. He really cares about people and making everything go smoothly. I would recommend him to all. 100 stars to Ryan. Thank you again Ryan for everything.
Andrew Dickie
Aj is the best! He made an incredibly daunting process feel relatively easy. He took time to answer the ridiculous number of questions we had as first time home buyers and worked with us to achieve our financial goals. Aj was very knowledgeable, quick to respond , thorough and kind. Wouldn't hesitate to work with him again!
Malinda Click
Sam was awesome! He made this transaction extremely easy and was always upbeat!
The people who called to follow up confused me though. Sam always seemed a step ahead of them.
Also, I have been inundated with mail trying to sell me credit life . I'm sure they got my info from Rocket Mortgage. This does not set well with me at all!
But Sam was the most pleasurable part of this transaction !!! Thank you...Sam was awesome! He made this transaction extremely easy and was always upbeat!
The people who called to follow up confused me though. Sam always seemed a step ahead of them.
Also, I have been inundated with mail trying to sell me credit life . I'm sure they got my info from Rocket Mortgage. This does not set well with me at all!
But Sam was the most pleasurable part of this transaction !!! Thank you Sam!Read MoreRead Less
Kory Kalahar
Jeff was amazing right from the start and gave me honest feedback on if refinancing was the correct direction for me to even pursue at the time. After we determined it was the right time and we found the correct loan, he jumped into action. He was very communicative throughout the entire process and even arranged for our documents to be signed in Hawaii while we were on vacation. Thanks!
Mitchell Boggess
Joe was very helpful, he kept in contact throughout our whole experience, ready to answer or get an answer for any questions we might have had. Very professional.