Rocket Mortgage Sales Reviews

Rocket Mortgage Sales' Reviews

Rocket Mortgage Sales' Reviews

Cameron Riegel
Amari did an amazing job and was super helpful with the whole process. We appreciate everything him and his team has done!
Cory Oppenheimer
Working with Jeff was one of the best customer service experiences I have ever had. He was always in contact to make sure we had everything we need and knew what the next step was, and he was always available to answer any questions we had. We felt very comfortable with Jeff on our side. Highly recommend him to anyone!
Beverly Dunlap
I would recommend Youssef without hesitation.
He worked tirelessly to get the refinancing that I desperately needed!
Samuel Sodano
Quite simply, Bianca is the best Customer Support person we have ever had the pleasure of working with.
Susann Sanchez
Raul was a pleasure to work with! He always acted in my best interest and made me feel confident and comfortable by explaining complex topics in a clear, understandable way. As a first time home buyer, I am appreciate how straightforward and transparent Raul was about the whole process. I highly recommend Raul for his trustworthiness and excellent communication skills!
Lizzandra Abshier
If I could give this man more than five stars, I would give him so many more. He went way above and beyond in every aspect. I will definitely come back to him when I refinance my home.
Katherine Barrera
I had a great experience working with Peter on my client’s home purchase. Peter's professionalism, responsiveness, and clear communication helped make the mortgage process smooth from application to closing. He took excellent care of my client, explained every step thoroughly, and ensured everything stayed on track for a successful closing. I truly value working with reliable mortgage partners and...I had a great experience working with Peter on my client’s home purchase. Peter's professionalism, responsiveness, and clear communication helped make the mortgage process smooth from application to closing. He took excellent care of my client, explained every step thoroughly, and ensured everything stayed on track for a successful closing. I truly value working with reliable mortgage partners and would highly recommend Peter to anyone looking to purchase or refinance a home.Read MoreRead Less
Brandi Cook
I had a terrible experience with my loan purchase with Hugh. There were several instances of miscommunication and inaccurate information provided, that impacted the home buying process. He gave inaccurate information in my offer letter which could have impacted our ability to have the home purchase. Additionally, he informed us a survey was not needed or required, when it was in fact needed by ...I had a terrible experience with my loan purchase with Hugh. There were several instances of miscommunication and inaccurate information provided, that impacted the home buying process. He gave inaccurate information in my offer letter which could have impacted our ability to have the home purchase. Additionally, he informed us a survey was not needed or required, when it was in fact needed by Rocket Mortgage. Finally, my employment was not verified until the evening before my closing, which led to numerous other people working late and unnecessary stress while traveling across the country to the closing for our new home. I will never use Rocket Mortgage again because of the terrible experience we had.Read MoreRead Less
Hugh Pham
Reply from Hugh Pham:

Thank you for taking the time to leave a review. I would never intend to misrepresent our process or provide inaccurate information. At Rocket Mortgage, we take great pride in delivering high quality service, in which we take our integrity very seriously. I sincerely apologize if I fell short in any way. Please know I will be available if given the opportunity to work with you in the future.”

Mike Downey
Very responsive. Was very helpful in getting what I needed and wanted for my mortgage.
Dorothy Linsangan
Rosie is very dedicated and knowledgeable to her area of expertise..She will explained to you the step by step process.. she listens to your concerns..she will update you of the outcome.She’s an asset to the company