Rocket Mortgage Sales Reviews

Rocket Mortgage Sales' Reviews

Rocket Mortgage Sales' Reviews

Crissy Queen
Laura is the BEST! She worked diligently to get me the best loan, the best rate as well as savings on my closing costs. I would HIGHLY recommend her!!!
Sandy Gallant
This is a little late, but no less true. Brent was extremely helpful and quick to respond. I cannot be happier that we chose Rocket Mortgage for our refinance. Any problems and/or questions were answered and promptly. The fact that Brent got back to us as quickly as he did is unheard of these days. He certainly made his clients a top priority. Thank you again for everything...
Marcie Hank
We would like to share our recent experience with Rocket Mortgage/Rocket Mortgage. We had anticipated a stressful and complicated process but thanks to our Mortgage Banker, Gabe Munoz, the entire loan application and closing went smoothly. Gabe answered all of our questions with patience and most importantly in terms that were easy for us to understand. Sometimes we thought of questions after ...We would like to share our recent experience with Rocket Mortgage/Rocket Mortgage. We had anticipated a stressful and complicated process but thanks to our Mortgage Banker, Gabe Munoz, the entire loan application and closing went smoothly. Gabe answered all of our questions with patience and most importantly in terms that were easy for us to understand. Sometimes we thought of questions after we had spoken, and Gabe promptly returned our calls after hours and even on weekends.
We highly recommend without any hesitation Gabe and Rocket Mortgage!Read MoreRead Less
Gloria Gregg
Outstanding financial assistance and integrity. Aliyah was very knowledgeable and professional throughout my loan process. Her friendly assistance made the whole process much easier to understand and complete. My experience with Rocket Mortgage has been very positive and I wouldn’t hesitate to recommend the company to any of my friends—especially if they have Aliyah as their loan officer!
Lea Goodman
Nick was very friendly and courteous. He was very knowledgeable in helping with the refinance. Definitely would recommend him!
Lance Day
Mack was a Godsend throughout our whole process of buying a new home. When other folks didn't follow through, Mack showed up like a rockstar for us. Thank you Mack, way to show us, and from what it seems, a whole lot of other folks that customer service does still exist!! You ROCK!
Adam Cisneros
Excellent to work with. He was very helpful and answered any questions I had.
Michael Franklin
Nikki was very informative and operated in the spirit of excellence in assisting us. She is one of the best loan agents that we have ever worked with.
Christopher Chappell
Met Gordon a few Refinances ago. We were lucky to have gotten him as our contact through Rocket Mortgage. Any hour of the day or night (within reason) if we have a question or concern he promptly calls us back and explains in simple terms what the answer is. During the loan different departments handle different parts. After talking with a rep from the closing department, Gordon makes a followup ...Met Gordon a few Refinances ago. We were lucky to have gotten him as our contact through Rocket Mortgage. Any hour of the day or night (within reason) if we have a question or concern he promptly calls us back and explains in simple terms what the answer is. During the loan different departments handle different parts. After talking with a rep from the closing department, Gordon makes a followup call to us to make sure we understand what's taking place at that time. He has gone over and above anything we could have asked for in a rep. He is easy to talk to, very personable and genuinely seems to like his job and care about gis clients. Once or twice a year I give him a call and ask if there is anything that may be advantageous to us. We have a family of 8, so every penny counts. Within a days time Gordon has any suggestions and ideas ready for us to listen to. If there is not anything beneficial at the moment he tells us also. Never ever tries to sell us on anything that won't be of help. We have completed 4 refis in the last 6 years. One was a cash out loan. Everything from Gordon and Rocket Mortgage goes through with no problem and minimal work from us as clients. I recommend Gordon to all my friends and family. We will continue to work with Gordon as long as we own our home.Read MoreRead Less
Terresa Daniels
Ryan was very professional and knowledgeable. Additionally, he was available at all times of the day and week. It was the initial conversation with him why we choose to use Rocket Mortgage. We knew from day one that having him on the project team it was going to successful closing. He is truly the best! Regards, Terresa, Jeannine and Marie