Rocket Mortgage Sales Reviews

Rocket Mortgage Sales' Reviews

Rocket Mortgage Sales' Reviews

Burt Epps
This is the epitome of a customer service oriented banking professional. Michael was extremely well versed in every step of the process and kept the minutiae to a bare minimum. He helped me with my initial mortgage and a year later let me know the rates had dropped enough to warrant a refinance. No need to shop for the best experience, Michael is the MAN.
Russell Wadsworth
A+++ great job he done a great job
Megan Mohlin
Colton was great to work with. He was very timely and helpful.
Marcia Simpson
Kristin was wonderful. Very professional, friendly and got to the business at hand quickly. As far as her part in the process, Kristin was always available with any questions I had, quick to respond.

I highly recommend Rocket Mortgage!
Graham Smith
John was great to work with on my loan.

One, I had to refinance an existing loan as part of a divorce settlement agreement. Other lenders had advised the divorce would need to be completed first, before the refinancing could be underwritten. John was able to assure me Rocket Mortgage could underwrite the refinancing prior to the divorce being finalized- his willingness to work with me as I was ...John was great to work with on my loan.

One, I had to refinance an existing loan as part of a divorce settlement agreement. Other lenders had advised the divorce would need to be completed first, before the refinancing could be underwritten. John was able to assure me Rocket Mortgage could underwrite the refinancing prior to the divorce being finalized- his willingness to work with me as I was navigating the divorce settlement negotiations was invaluable.

Two- John was great explaining the refinance underwriting process and also in responding to some last minute issues raised by the appraisal and divorce negotiations. John's responses were rapid and timely.Read MoreRead Less
Erin Jackson
Austin made this refinance super easy! With 3 young kids at home, and being a working mom, the ability to do everything online was remarkable. Austin was always on top of things to the point that I asked him if he ever sleeps! He kept me up to date on text, email or a phone call and was always courteous of my time (or lack of). I would definitely recommend this process to anyone else looking to ...Austin made this refinance super easy! With 3 young kids at home, and being a working mom, the ability to do everything online was remarkable. Austin was always on top of things to the point that I asked him if he ever sleeps! He kept me up to date on text, email or a phone call and was always courteous of my time (or lack of). I would definitely recommend this process to anyone else looking to refinance a home. He was able to get us the same rate we have but knock off years from our mortgage and get rid of our PMI.Read MoreRead Less
April Wildermuth-smith
Aaron was very nice, very informative and always responded back with answers to my qu
Tim Kelly
Nick is very professional and knowledgeable. He ensured we were comfortable with the process and communicated with us through the entire process. I would recommend to my family and friends. A+
Chris Sticher
I started working with Taylor in March of this year to begin long term discussions on new home purchase. It had been 15 years since taking a mortgage loan and given all the changes to the industry in that time I really needed someone to teach me and coach me through the process. Taylor jumped in immediately and even accommodated my schedule while I was in China for a month.
He invested several ...I started working with Taylor in March of this year to begin long term discussions on new home purchase. It had been 15 years since taking a mortgage loan and given all the changes to the industry in that time I really needed someone to teach me and coach me through the process. Taylor jumped in immediately and even accommodated my schedule while I was in China for a month.
He invested several months with me and answered all my questions. Rocket Mortgage has an impressive product and Taylor represents this industry very well.
I highly recommend Taylor and would say "ask for him" if you want to be very well taken care of.
Thank you Taylor for everything...Read MoreRead Less
Jim Kizziar
Easy to deal with. Knowledgeable. Explained the process quite well.