Rocket Mortgage Sales Reviews
Rocket Mortgage Sales' Reviews
Sfv Join the madness
Chad is awesome to work with. Pretty reliable too
Rocket Mortgage Sales' Reviews
Lois Snyder
Eric provided an alternative financing solution that was ideal for our situation in a friendly and professional manner. Highly recommend working with this individual, excellent customer service skills and highly knowledgeable. Rocket is very fortunate to have such a skilled team member.
Douglas Johnson
Ryan found updates in my credit that hadn’t been taken into account by the credit bureaus and had them updated in hours. I was amazed. Thanks for your help!
Michel Hardoy
Joseph was a pleasure to work with, he is very knowledgeable and was available after hours and on weekends. I would recommend Joseph and Rocket Mortgage moving forward.
BROWNSOULxxx
Danny Blade Was Great!!!! Very Responsive, Kind And Informative... It Was An Excellent Experience Dealing With Danny, May He Travel Further In What He Does Best With Rocket Mortgage Moving Forward... AAAAAA++++!!!
Freddy Ledesma
Brandi was one of the most professional and friendly person that we talked to at Rocket. She answered every question we had for her. I will definitely recommend her.
Mary Schneider
Kevin did a great job in helping me through a refinance.
Very knowledgeable -- returned all my phone calls and was very understanding to my situation of the fact I had to have emergency surgery in the middle of my whole process.
I highly recommend Kevin.
Very knowledgeable -- returned all my phone calls and was very understanding to my situation of the fact I had to have emergency surgery in the middle of my whole process.
I highly recommend Kevin.
Lisa Reaves
Lauren was awesome. She was very responsive and answered all of our questions timely
Kristina Knabenshue
I had a very frustrating experience and would not choose to work with this banker again.
I have been with Rocket for over 10 years, and I came into this process hoping to continue working with the company. Unfortunately, this interaction made me seriously question whether I want to remain a Rocket customer.
I repeatedly asked for specific written refinance scenarios so I could compare the loan amount, rate, APR, points, closing costs, cash to client, and total monthly payment. Instead, I was sent loan examples that did not match what I asked for, including scenarios with large cash-to-client amounts after I had clearly said I did not want additional cash out.
I also explained that I needed communication by email so I could read, process, and compare the numbers carefully. Rather than answering my written questions directly, he pushed for phone calls and stated that he could not help me save money by writing emails. For a major financial decision, written clarity is essential.
I felt pressured toward a larger refinance structure and did not feel my questions were being heard or answered accurately. The process left me feeling confused, dismissed, and uncomfortable. I ultimately requested to be reassigned to someone else.Read MoreRead Less
I have been with Rocket for over 10 years, and I came into this process hoping to continue working with the company. Unfortunately, this interaction made me seriously question whether I want to remain a Rocket customer.
I repeatedly asked for specific written refinance scenarios so I could compare the loan amount, rate, APR, points, closing costs, cash to client, and total monthly payment. Instead, I was sent loan examples that did not match what I asked for, including scenarios with large cash-to-client amounts after I had clearly said I did not want additional cash out.
I also explained that I needed communication by email so I could read, process, and compare the numbers carefully. Rather than answering my written questions directly, he pushed for phone calls and stated that he could not help me save money by writing emails. For a major financial decision, written clarity is essential.
I felt pressured toward a larger refinance structure and did not feel my questions were being heard or answered accurately. The process left me feeling confused, dismissed, and uncomfortable. I ultimately requested to be reassigned to someone else.Read MoreRead Less
Lucyann Capozzi
It was our great pleasure to work with Micah again for our Home Equity loan. He refinanced our mortgage a couple of years ago. Such a professional who is honest and accommodating and performs with speed and efficiency.