Great service and very helpful with any issues we encountered. Quick responses to any and all questions
Ricky Labistre
Ricky Labistre
551
Katlyn stepped me through the entire online application and document upload process which made the refinance so much easier with a minimum amount of time. Katlyn was professional yet easy to work with during the process, and she kept me informed via phone calls and email. I would highly recommend Katlyn for any mortgage needs. Great job, Katlyn!
Wayne Street
Wayne Street
551
Paul was excellent all the way through.
Jim Harris
Jim Harris
551
You were very easy to work with and handled everything great !!
Aaron Hofmann
Aaron Hofmann
551
Great customer service knowledgeable and very understanding Went above and beyond to make sure I was happy with my loan
Michael Sweyd
Michael Sweyd
551
Alvin gave me all of the information I needed plus some things I didn't know..
Mark Pedersen
Mark Pedersen
551
Great job communicating during the various stages
Crystal Butler
Crystal Butler
551
Justin was a joy to deal with, when I called about a refinance on my existing mortgage. He was helpful and very informative about all my questions. He also gave me the best rate possible for my loan...because of Justin, I decided right then and there to go ahead with my application...he made it that simple and easy...everything fell into place in the next few days and closing went very smoothly, ...Justin was a joy to deal with, when I called about a refinance on my existing mortgage. He was helpful and very informative about all my questions. He also gave me the best rate possible for my loan...because of Justin, I decided right then and there to go ahead with my application...he made it that simple and easy...everything fell into place in the next few days and closing went very smoothly, right in our home! Thank you Justin for the excellent job that you did....Crystal J SantiagoRead MoreRead Less
Lee King
Lee King
551
I have used Rocket Mortgage for the purchase of my last 3 homes. Simon was my POC this time around and he did a great job. He was able to update our pre-approval letter in one day and made sure that everything was in order for a complicated closing. Simon is professional, knowledgeable and his follow-up is outstanding. This is why I use Rocket Mortgage for my home loans.
Hattie Sima
Hattie Sima
551
Brad was very helpful in all ways. I had unconventional funding, and it was still a very easy process.
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