Quick and right to the point. The whole process was painless and I had to do the minimum of paper work as all of it was done online. Would recommend this process.
Jeanne Stokes
Jeanne Stokes
551
Cole was very helpful, and walked us through the online process patiently!
Brittany Caron
Brittany Caron
551
No words would EVER be sufficient enough to say how amazing Eric was during our loan process! He answered all our questions right away and if he didn’t have the answer then and there he got back to us very quickly. Thank you Eric for making this process so painless.
Lisa Candido
Lisa Candido
551
It was such a pleasure to work with Mark!! He was responsive, patient, kind and professional. He always had my best interest in mind, and consistently took the time to educate me about the process, and make reccommendations for a loan best suited to my needs. He was also extremely helpful considering my existing bank, kept offering incentives to keep my business, so there was a lot of back and ...It was such a pleasure to work with Mark!! He was responsive, patient, kind and professional. He always had my best interest in mind, and consistently took the time to educate me about the process, and make reccommendations for a loan best suited to my needs. He was also extremely helpful considering my existing bank, kept offering incentives to keep my business, so there was a lot of back and forth over the course of 2.5 months. In the end, I opted for Rocket Mortgage not only because it was a better loan for me, but because of Mark's kindness, patience, attention to detail and outstanding service!!!Read MoreRead Less
Vitaliy Sklyar
Vitaliy Sklyar
551
Extremely helpful and knowledgeable.
Jim Bryan
Jim Bryan
551
Michael actually took the time to listen to my situation and worked with me to put me in the best position with the most choices. He followed up and handed me off when I was ready. Michael is the reason I chose Rocket Mortgage.
Nina Littlejohn
Nina Littlejohn
551
He was very helpful and nice. He followed up on every aspect and answered all our questions.
Quias Ponce
Quias Ponce
551
Timely and knowledgeable responses to all our questions and concerns. I can count on being helped by Timario in the future.
Shirley Valovich
Shirley Valovich
551
Alvin contacted my sister and I if we would like to lower interest rates and also change from 30 to 25 yr loan. Both of us are retired and on a fix income. Alvin was very helpful in getting everything together for us. Very professional and pleasant on the phone. Highly recommend him.
Bruce McNeal
Bruce McNeal
551
Martha was always professional and helped me resolve some problems with other departments, that kept loosing items that I sent two or three times, she was my go to and always took care of everything.
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