Vance is so easy to work with! He is patient, willing to explain all the details about mortgages, so many of which I had no clue. He was responsive to my needs, particularly my lack of knowledge about cell-phone capabilities and how to use them. He remained patient throughout my learning experience. He guided me through the entire mortgage application process as well. Despite my being a slow ...Vance is so easy to work with! He is patient, willing to explain all the details about mortgages, so many of which I had no clue. He was responsive to my needs, particularly my lack of knowledge about cell-phone capabilities and how to use them. He remained patient throughout my learning experience. He guided me through the entire mortgage application process as well. Despite my being a slow learner at cell-phone usage, he kept encouraging me with positive remarks and never made me feel inadequate or slow. I really appreciated his good humour and patience. And, after the application was complete and after closing, he was available for guidance when I had a question. Vance is truly an asset for Rocket Mortgage/Rocket Mortgage and their clients. I feel so fortunate that he answered the phone when I first called. He made the entire process a pleasure!Read MoreRead Less
Candi Randolph
Candi Randolph
551
Chris made the purchase of my condo the most stress free mortgage I have ever obtained. He was a step ahead through the entire process, always available to answer a question, and ensured there were no surprises at any point along the way.
Ben Corrington
Ben Corrington
551
The process of obtaining any mortgage is never anyone's favorite thing in the world to do, but Len made it as painless as possible. He led us through the process from start to finish, and was always available to answer questions. We couldn't be happier with his personal service.
Evan Gajewski
Evan Gajewski
551
Nicholas was very patient with me. This was my first time buying a house and he took the time to explain everything I asked him no matter if it was the same question multiple times. If he didn't answer when I called, he got back to me in a timely matter. Everyone at Rocket Mortgage was very helpful but I always looked to Nick first because of his knowledge and his explanations made everything ...Nicholas was very patient with me. This was my first time buying a house and he took the time to explain everything I asked him no matter if it was the same question multiple times. If he didn't answer when I called, he got back to me in a timely matter. Everyone at Rocket Mortgage was very helpful but I always looked to Nick first because of his knowledge and his explanations made everything easier for me to understand.Read MoreRead Less
Steven Varga
Steven Varga
551
Hunter was attentive to the process
Shirley Gibbs
Shirley Gibbs
551
Jeremy was very helpful took the time to explain everything very well
Nancy Rodriguez
Nancy Rodriguez
551
Bill was the best part of my first time home buying experience. I wasn't just a loan, I was a person with questions and concerns, and he answered every question and put me to ease via the whole process. I would recommend Bill to anyone. His team was very helpful as well. THANK YOU BILL for helping me get into my dream home :)
Lehua Bongo
Lehua Bongo
551
Readily answered questions, helpful and k
Harold Burden
Harold Burden
551
Craig was PHENOMENAL to my wife and I in walking us through the process of refinancing our mortgage. He was very eager to help us improve our financial picture through refinancing, and he did a great job of making everything clear and comfortable for us. I would recommend Craig for anyone looking for personable, friendly and knowledgeable help financially!
Cy Ormsby
Cy Ormsby
551
He was very helpful he even went above and beyond end helped me on this day off and very informative on information I did not know about. I really appreciateed all his help
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