Rocket Mortgage Sales Reviews

Rocket Mortgage Sales' Reviews

Rocket Mortgage Sales' Reviews

Blake Brownstein
Alex is great. He really knows his stuff, takes the time to explain everything clearly, and is always quick to respond.
Ryan Craigie
Ricardo did an amazing job and was very intelligent
April Hinton
Adam guided me through my whole process. Communication was top notch from start to finish. Thank you
Jessica Finkle
Dewayne was very easy to work with. Responded same day to questions and made a stressful process very manageable.
Andres Sanchez
Jordan was very professional and patient with my wife and I. Made the process seem simple. She very knowledgable which made it that much easier to understand the process. Thank you Jordan!!!!
Trey Young
If I could give a higher rating than 5 I would. Mahdi has been a nonstop help with the customer in mind at all times. He has guided me and my wife through refinancing our home and I could not be happier with the result. Looking forward to talking with him in the future when we need something new!
Carmen Vazquez
Mi experiencia con Raúl fue excelente me trato con respeto todo el trabajo con mi solicitud fue espectacular muy agradecida con su equipo gracias por su amabilidad
Casey lazar
Cassidy was very professional and thorough throughout the whole process she was responsive and straightforward with every part of my home buying journey. She did a great job and helped ease it along with comfort and clarity. Thank you Cassidy
Emmanuel Aneke
James was awesome, every word from him is well-detailed and ready to provide support when needed. He is a great asset to Rocket mortgage I hope they do all possible to retain him. Such a great man.
Jarred Pierce
Marc was incompetent. He told my sellers that the appraisal had been waived so we moved only to find out later we would need an appraisal. We took that news like champs and set a new closing date. One day before closing we get a call that the appraisal isn’t finished. We know it got done!! But isn’t finished. The contract date was October 31st. It’s a Christmas and we still haven’t closed. Now ...Marc was incompetent. He told my sellers that the appraisal had been waived so we moved only to find out later we would need an appraisal. We took that news like champs and set a new closing date. One day before closing we get a call that the appraisal isn’t finished. We know it got done!! But isn’t finished. The contract date was October 31st. It’s a Christmas and we still haven’t closed. Now they want to push this back to January 2nd.Read MoreRead Less
Marc Narcisse
Reply from Marc Narcisse:

Thank you for taking the time to leave a review. I would never intend to leave any of my clients or affiliates feeling this way. At Rocket Mortgage, we take great pride in delivering high quality service, in which we take our integrity very seriously. I sincerely apologize if there was an opportunity where I could have provided better expectations and will keep your feedback in mind moving ...Thank you for taking the time to leave a review. I would never intend to leave any of my clients or affiliates feeling this way. At Rocket Mortgage, we take great pride in delivering high quality service, in which we take our integrity very seriously. I sincerely apologize if there was an opportunity where I could have provided better expectations and will keep your feedback in mind moving forward. Please know I am here if you have any questions in the future.Read MoreRead Less