From the beginning to the end of buying a house, his prompt response was so impressed! I would recommend him to anyone who willing to hassle-free for the entire home-buying process.
Kimberly Davis
Kimberly Davis
551
Giancarlo was competing with someone with whom I had worked twice before. He provided me the exact info I was requesting, right on time - every time. His follow through was outstanding and he had terrific patience with answering my questions..some "yet again". The other person I was considering kept telling me I would never get the customized service and communication from "a guy from a call ...Giancarlo was competing with someone with whom I had worked twice before. He provided me the exact info I was requesting, right on time - every time. His follow through was outstanding and he had terrific patience with answering my questions..some "yet again". The other person I was considering kept telling me I would never get the customized service and communication from "a guy from a call center". The thing is that Giancarlo was on top of all the details and he made sure I knew exactly what was happening at every step. I was well taken care of, treated with respect &honesty, and was thrilled with the quick close. The technology was great and Giancarlo was the difference. Please take this review as an endorsement and recommendation. You will be delighted with your experience with Giancarlo!Read MoreRead Less
Cindy Fields
Cindy Fields
551
I found Charlene to be a wonderful person to work with. She was available whenever I needed her, answered questions quickly, and took the fear out of the whole process. She's a gem. Thanks, Charlene!
Robert Burke
Robert Burke
551
Evan was outstanding, I had a prior bad experience with Rocket Mortgage , communication and false promises. I was reluctant to try again. Talking with Evan , I want to say that he made my experience a GRAND SLAM . Evan has my highest recommendation and definitely saved Rocket Mortgage getting bad recommendations from me, I already told several people and gave them Evans information for contacting.
Jes Baker
Jes Baker
551
James was great to work with. He kept us updated and informed. We appreciate all his hard work!
Shelby Miller
Shelby Miller
551
Garrett was fantastic! Very responsive and quick to help!!
Angel Loja
Angel Loja
551
The best customer service you can get And real people
Robert Humphrey
Robert Humphrey
551
It was great to work with Harrison on my mortgage refi, he was extremely professional and knowledgeable, he was helpful with information and options for our mortgage. I would recommend him to anyone looking to buy or refinance a home!
Suzy Humble
Suzy Humble
551
My refinance experience with Rocket Mortgage was excellent, thanks to Sammy. From the start, he was very professional and even more important to me, so friendly and kind. Sammy went above and way beyond to help me understand the entire process. He answered all of my questions, and even when I didn't understand he would take the time and patience to make sure I did.
Cathy Norman
Cathy Norman
551
Jo was incredibly helpful and very attentive to our needs. He always answered any email questions within 12 hours but usually much faster. Because of Jo we felt completely at ease with our loan process. I would highly recommend Jo to anyone!
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