Rawan is the epitome of what excellent customer service should be. She is knowledgeable, courteous, prompt, and always willing to go the extra mile to make sure that your questions are answered and needs are met. I would rate her 6 stars if it was possible.
Teryn Timoney
Teryn Timoney
551
Wonderful and easy to work with! Very responsive and helpful with the process.
Tonya Chappell
Tonya Chappell
551
Paul provided phenomenal customer service. He did an excellent job of explaining everything in detail. He took a step by step approach and guided me through the process and all of the documentation, answering any questions I had. I am happy with the level of service Paul provided. I would recommend Paul as a rep to friends and family.
Jennifer Schecter
Jennifer Schecter
551
Sam was great to work with right from the first call. He made our refinance a quick and painless experience. He continued to watch our loan throughout the entire process and was helpful if, and when, there was a question. I would highly recommend working with him!
Veronica Tafolla
Veronica Tafolla
541
Always answered my questions and will rerun all my calls.
Beverly Drake
Beverly Drake
551
Micah was very helpful throughout the process of my refinance. He was very knowledgeable and took the time to listen to my needs so that he could help me efficiently. I would recommend Rocket Mortgage to anyone, I am very happy with the whole process.
Jim Corlis
Jim Corlis
541
Very knowledgeable, professional and personable! Great experience! Thank you!
Dale Fisher
Dale Fisher
551
Micheal did a excellent job for me. If I could rate him higher I would. He is very professional. He was very patient with me. I had several issues going on with my credit history and Micheal took his time and listened to me first and then came up with a plan of action to get the issues solved. I really appreciate working with him. If I have to refinance or purchase another home Micheal Calhoun ...Micheal did a excellent job for me. If I could rate him higher I would. He is very professional. He was very patient with me. I had several issues going on with my credit history and Micheal took his time and listened to me first and then came up with a plan of action to get the issues solved. I really appreciate working with him. If I have to refinance or purchase another home Micheal Calhoun will be the first one I callRead MoreRead Less
Hollie Duval-Chavez
Hollie Duval-Chavez
551
It was a pleasure to work with Michael. He is very professional and courteous. He made the process so much easier for us. I will definitely use Rocket Mortgage in the future if need be and will recommend them highly.
Stephen Mauer
Stephen Mauer
551
Gabriel was very quick to respond to my inquiries and assisted me all along the process. It went just the way my wife and I hoped it would.
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