Rocket Mortgage Sales Reviews

Rocket Mortgage Sales' Reviews

Rocket Mortgage Sales' Reviews

William Mathis
Ellen worked with me on my home refinancing. She made it so easy and was always so pleasant. I wish I had another property that needed refinancing so I could work with her some more. If you have any desire to refinance or have any question, Ellen will be willing to help you in the kindest way you could ever imagine.
Marc Hampton
Jonathan was more than helpful when it came to answering all of my questions. He is a true professional.
Robert McGlone Real Estate Professional
Mack was a total professional from the start — he kept me 100% informed of where the loan was and BOY was I shocked at how QUICK he was on getting this file completely underwritten/approved. I wish more lenders asserted the same professionalism as Mack did on his transactions— the speediness of the loan approval kept us in good standing with the listing party and that was HUGE!
Ronald Weiler
John was thorough and gave us every option available to us. He answered questions quickly and always made us feel at ease (even excited!) about the process! Highly recommended!
Lin Wood
Rosie was very pleasant, and always returned my calls if she wasn’t in the office. I called numerous times after the closing and she makes sure my questions are answered before we hang up.
Daniel Fielding
George did a great job handling our refinancing and just wanted to thank you for all your help.
Bill Toel
ChristIan was so easy to work with. He answered all my questions and even steered me away from a bad monetary situation. I would work with Christian again in a heartbeat.
TomandBrenda Berry
Very professional and super nice. Very helpful
Ramona Garnett
I was completely apprehensive about the "new way" refinancing my home mortgage was going to be handled, I'm "old school" were looking someone in the eye and shaking their hand is more comfortable than a "text message". Austin convinced me to try the new method while still taking my calls or getting back to me in a timely fashion. I gladly admit that I thoroughly enjoyed the Client Care Team ...I was completely apprehensive about the "new way" refinancing my home mortgage was going to be handled, I'm "old school" were looking someone in the eye and shaking their hand is more comfortable than a "text message". Austin convinced me to try the new method while still taking my calls or getting back to me in a timely fashion. I gladly admit that I thoroughly enjoyed the Client Care Team experience. It was as if I had direct access to a number of highly qualified professionals and the first available agent responded to my questions and concerns almost immediately! I have, and will continue to, recommend Rocket Mortgage, more specifically Austin, to all my family and friends. A million thanks to Austin and the Care Team for a wonderful experience!!Read MoreRead Less
Cathi Forker
Very friendly and knowledgeable. He will put in the extra time to get you what you need. Would highly recommend him for help with a mortgage.