Absolutely five star service all the way. The team responded to any question I had about the process. They kept me informed as to status. I would recommend Shane to anyone who is looking f a loan.
Benjamin Tenpas
Benjamin Tenpas
551
Tim was professional and friendly. He was always there to answer my questions and make me feel good about the process.
Barbara Hamilton
Barbara Hamilton
551
My overall experience with Lynae Demonte was absolutely amazing. She walked me through every situation that occurred and took her time to explain to me how the loan processing worked. I would like to personally thank her for everything she did in making this transition go through smoothly.
Pete Asselin
Pete Asselin
551
Andre provided friendly professional help in facilitating our loan process. We had tried to secure a Reverse Mortgage from AAG prior to contacting Rocket Mortgage but were misled by their empty promises and un-professional handling of our application. Once we called Rocket Mortgage and Andre took over we were pleasantly surprised how easy he made it happen. He led us away from a Reverse Mortgage ...Andre provided friendly professional help in facilitating our loan process. We had tried to secure a Reverse Mortgage from AAG prior to contacting Rocket Mortgage but were misled by their empty promises and un-professional handling of our application. Once we called Rocket Mortgage and Andre took over we were pleasantly surprised how easy he made it happen. He led us away from a Reverse Mortgage and into a better suited Mortgage for us. We will never stray from Rocket Mortgage again as we have learned the hard way. Mea Culpa Mea Culpa! Thank you again Rocket Mortgage for having people like Andre there for us. 5 Stars for Andre should be 5 Diamonds!
Great experience! Very responsive and knowledgeable making the process simple & painless.
Chris Quinn
Chris Quinn
551
Owen was easy to work with, very helpful. He gave me several options and talked me thru the process.
Ralph Blum
Ralph Blum
551
Chad was an excellent agent. I had absolutely no problems at all throughout the whole closing, my biggest problem is that I didn't receive enough money back and I had to pay extremely to much at closing $3.79, I almost had to rob a bank in order to pay that amount. CHAD WAS WONDERFUL!!!!!!!!!!!!
Cindy Reeve-Braden
Cindy Reeve-Braden
551
Larry was amazing to work with, he makes you feel like you are his only client! He was always available and called back as soon as I left a message or had a question. If we buy another home I will definitely use Larry again; he was professional yet had a great sense of humor and was so helpful. I will gladly recommend Larry to friends and family if they are looking to purchase a home.
Nilo Paguio
Nilo Paguio
551
The best! Always updating us what going on with our application. Always answers our question with confidence. And a good COMMUNICATOR👏👏👏
Robert DeLoof II
Robert DeLoof II
551
Jon was an absolutely awesome person to work with on my loan with Rocket Mortgage. He was there whenever I had a question or needed help with the process. He worked crazy hours just to make my experience easier. I have recommended him to anyone I know that is looking for a home loan. If I ever decide to buy another house I will look no further than Jon. 11/10.
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