Bianca was great. She was patient with us when we were not sure and gave us confidence that all would be done as we needed. Thank you Bianca.
Allan Cordell
Allan Cordell
551
I am very pleased with mr Francis he was very understanding about my quest to buy a home. He has very good verbal skills knows how to relax you and when you get stuck on something he uses his communication skills. All in all he is the man. Thanks to everyone at Rocket Mortgage and Rocket Mortgage.
Richard Taute
Richard Taute
551
Jake did a super job for us highly recommended
Ariel Loding
Ariel Loding
551
Awesome! Helped me with anything I needed and if he couldn't himself he made sure I was helped by someone else or got my answer.
Eve Dunham
Eve Dunham
551
Ken was wonderful to work with! He was so patient and helpful with all my questions and concerns and took the time to get the right answers and resources for me. He understands the process 100% and made sure I did as well, which really helps when you are making such a big decision in your life. I shopped around and did my reasearch, and I could't be more happy with my decision - Ken was a HUGE ...Ken was wonderful to work with! He was so patient and helpful with all my questions and concerns and took the time to get the right answers and resources for me. He understands the process 100% and made sure I did as well, which really helps when you are making such a big decision in your life. I shopped around and did my reasearch, and I could't be more happy with my decision - Ken was a HUGE part of that!Read MoreRead Less
Teneta Tyler
Teneta Tyler
551
Billy was a friendly and gracious person that knows his business. If I had questions he was always happy to get me any information I needed. He was professional knew his business and knew how to talk to me without making me feel uneasy. I felt I could trust him and he would give me the correct information I needed. I loved working with him and would recommend him to anyone. Thank you for giving ...Billy was a friendly and gracious person that knows his business. If I had questions he was always happy to get me any information I needed. He was professional knew his business and knew how to talk to me without making me feel uneasy. I felt I could trust him and he would give me the correct information I needed. I loved working with him and would recommend him to anyone. Thank you for giving me the opportunity to respond.Read MoreRead Less
Michael Noone
Michael Noone
551
Bill was excellent! I didn't make it easy on him. I think I changed my mind 15 times. He is very knowledgeable, hardworking and focused on customer satisfaction. I could tell that he takes his responsibility to provide a quality experience very seriously. What I'm most pleased with is that he was invested in me as a person. With my personal situation, e.g. going through a divorce, it was an ...Bill was excellent! I didn't make it easy on him. I think I changed my mind 15 times. He is very knowledgeable, hardworking and focused on customer satisfaction. I could tell that he takes his responsibility to provide a quality experience very seriously. What I'm most pleased with is that he was invested in me as a person. With my personal situation, e.g. going through a divorce, it was an emotional process for me. He gave a sh*t about me. If he didn't then he's a 5 star actor! And that's good enough for me! He got me what I needed and got me through to the finish line. Again I didn't make it easy. I'm very grateful that I had Bill to see me through.Read MoreRead Less
Jignesh Parvadia
Jignesh Parvadia
551
I was not at all ready to do anything with my house and mortgage until I had a chance to interact with Mr Bill Farhat . In my first telephonic conversation with him I felt that this my be the right guy to help me out. But I was not 100% sure to go forward . So I decided to ask all the credibility and legal and bank and trust related questions to him regarding Refinancing my house . He explained ...I was not at all ready to do anything with my house and mortgage until I had a chance to interact with Mr Bill Farhat . In my first telephonic conversation with him I felt that this my be the right guy to help me out. But I was not 100% sure to go forward . So I decided to ask all the credibility and legal and bank and trust related questions to him regarding Refinancing my house . He explained me so very well that broke my fear of dealing with Banking and refinancing companies. Bill is the guy to go with regarding mortgage, refinancing or any other credit related issue. He called me Brother and he told me he will be and he is right.He is very good replying your phone call and messages. His guidance and expertise help get rid of my debt and improve my credit score and refinance my house. He is great asset to Rocket Mortgage and rocket mortgage. Very highly recommended. Thank you for wonderful work you had done for me. I appreciate it very much. JpRead MoreRead Less
Dana Schwanz
Dana Schwanz
551
Bobbie was very attentive. You could expect a quick and understandable reply. If I had to get a new mortgage quote or loan I hope Bobbie is available to assist me.
Tad Godsil
Tad Godsil
551
Far and away the best customer service I have ever received!
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