Rocket Mortgage Sales Reviews

Rocket Mortgage Sales' Reviews

Rocket Mortgage Sales' Reviews

Shirley Knowles
From the beginning to the end on the refinance of my house Tony was on top everything. Any time I had questions he was there for me. He always returned my phone calls promptly and never seemed to be bothered by them. If it wasn't in his department he found out where I should go. He has a wonderful personality without coming on too strong. From his initial contact with me he was honest and ...From the beginning to the end on the refinance of my house Tony was on top everything. Any time I had questions he was there for me. He always returned my phone calls promptly and never seemed to be bothered by them. If it wasn't in his department he found out where I should go. He has a wonderful personality without coming on too strong. From his initial contact with me he was honest and true to his word. He is a valuable employee to Rocket Mortgage. When recommending Rocket Mortgage to everyone I will also tell them to request Tony as their loan specialist.Read MoreRead Less
Mel Layton
I am blown away by the high level of integrity and honesty Joe has. Ditto for everyone else that I have dealt with at Rocket Mortgage. Based on several prior home real estate transactions I have a very low opinion of all parties involved in general, which is why I was blown away when Joe helped me reduce my interest rate or (I chose fewer points/closing costs) AFTER I was already satisfied with...I am blown away by the high level of integrity and honesty Joe has. Ditto for everyone else that I have dealt with at Rocket Mortgage. Based on several prior home real estate transactions I have a very low opinion of all parties involved in general, which is why I was blown away when Joe helped me reduce my interest rate or (I chose fewer points/closing costs) AFTER I was already satisfied with the terms of the loan. Joe connected me with Alex from their solutions department who gave me a few specific actions to take to increase my wife's credit score. I had no idea these actions to improve her credit score were possible and that it could save us a significant amount of money, but Joe's deep knowledge helped him to identify an opportunity to benefit us big-time. Since this type of customer commitment is very hard to find in current times, Joe and Rocket Mortgage has earned our respect and all future mortgage business.

I also have to mention that although I can be easily irritated, Joe helped me meet deadlines and to follow up with the documentation submitting process without nagging or getting on my nerves. He has a unique perfect mix of friendliness and professionalism. His commitment, communication, and follow through are of the best that I have experienced. Thank you for all your hard work on our refinance.Read MoreRead Less
James Saltalamacchia
Giancarlo made the whole process easy and painless! I re-fi'ed last year with my existing mortgage company and they gave me a harder time then dealing Giancarlo. I wish I would have met him a year ago.
Lauren Payment
Paul was great from beginning to end. He was very helpful through the whole process.
Mary Gonzalez
in my whole life no one never cared to make something so precious to me happen like this and help me have a home . i am very grateful and will recommend Rocket Mortgage
Kim Gallagher
I wanted to refinance my home and I thought it was going to be such a huge ordeal that I wasn't sure I was ready to tackle.. then came Samer!! He was so informative and helpful not to mention soothing and kind, I am pretty sure he sensed my extreme nervousness and he put me right at ease. Everything went smoothing and exactly as Samer said it would and his timing on everything was perfect. I ...I wanted to refinance my home and I thought it was going to be such a huge ordeal that I wasn't sure I was ready to tackle.. then came Samer!! He was so informative and helpful not to mention soothing and kind, I am pretty sure he sensed my extreme nervousness and he put me right at ease. Everything went smoothing and exactly as Samer said it would and his timing on everything was perfect. I couldn't be more satisfied!!! I highly recommend Samer!!!Read MoreRead Less
David Revsbeck
Matt was on top of everything. Made it a smooth and pleasant refi.

Very well informed and answered all my questions immediately.
Timothy Brown
Areeya went well above and beyond with helping us move through the whole mortgage process on several levels. We had to apply twice is establishing because the death of a family member side tracked the whole process. The loan was originally set up in Oregon but Areeya efficiently moved the whole process to Albuquerque when we change our plans. (Areeya was licensed in both states) She also helped ...Areeya went well above and beyond with helping us move through the whole mortgage process on several levels. We had to apply twice is establishing because the death of a family member side tracked the whole process. The loan was originally set up in Oregon but Areeya efficiently moved the whole process to Albuquerque when we change our plans. (Areeya was licensed in both states) She also helped with adjusting our down payment to a larger amount (in the middle of the process) and kept close contact with the Title company, our real estate broker, and ourselves at every point along the way. I would (and will) recommend Areeya and Rocket Mortgage to anyone purchasing a new home. I would also like to thank William Miles for his support in the process. We move in next week. Yeah!

Timothy and Christina BrownRead MoreRead Less
Robert Beukema
Tony was terrific to work with. In our first phone call, he listened to my needs, and immediately pulled together a package that absolutely met my needs. I had previously spoken with agents at 4 other companies, and no one could do what I needed until Tony and Rocket Mortgage. Thanks for your wond help!
Joe Aceto
Christian was awesome - extremely helpful, super responsive, and most important, very very pleasant to work with. We are 100% grateful and satisfied with the process. Thank you Christian!!!