Rocket Mortgage Sales Reviews

Rocket Mortgage Sales' Reviews

Rocket Mortgage Sales' Reviews

Fabian Villalba
Great communication
Very helpful and thorough
Shrinivasa Kini
I was in a typical first-time home buyer’s shoes, getting recommendations of lender contacts from family and friends, and trying to finalize on a lender as soon as possible. I had almost finalized with another lender (a big bank) before I talked to Kent. Though a little late in the process, but still he came highly recommended from my Schwab advisor. In the first conversation, Kent came across as ...I was in a typical first-time home buyer’s shoes, getting recommendations of lender contacts from family and friends, and trying to finalize on a lender as soon as possible. I had almost finalized with another lender (a big bank) before I talked to Kent. Though a little late in the process, but still he came highly recommended from my Schwab advisor. In the first conversation, Kent came across as genuine and eager to work with me to get the best deal. In the background, when I mentioned about Rocket to my realtor, he was a little apprehensive because of their past experiences with Rocket Mortgage and recommending me to stick with my other lender. However, based on my follow-up conversations with Kent and the speed with which he moved to get the application through the process, it was impressive. The quote was clean and much better than my other lender, bringing my monthly costs down significantly. After that point, it was a no-brainer to stick with Kent and Rocket. After my realtor and Kent talked, even my realtor agreed to go ahead. When all was done, my realtor thanked me that now they also have a good representative at Rocket Mortgage with Kent, and they were looking forward to working with Kent in future transactions. Overall, my experience working with Kent was very good and I would recommend him for home mortgage needs.Read MoreRead Less
Josue Pichardo
I had a great experience working with Frank, he made the whole process smooth and did everything he could do to help us every step of the way. He made sure we were always updated with what’s going on and didn’t hesitate to help or answer any question we asked. Thank you for your amazing help!
Shelby 'Trent' Chase
Ryan was wonderful to work with. Very professional and knowledgeable. Answered all my questions and basically made it painless to refinance my home. I would highly recommend working with Ryan.
Miranda Mullins
Mine this time wasn’t so smooth like the first time around just kept changing as we went thru the process.. but I think for the most part he done a good job just not keeping in touch and loan charged a few times
K. Stuart
Jake was fantastic. He helped us with a sale and purchase of our homes. We've had our mortgage with Rocket for years and people like Jake are the reason why. No question went unanswered, no matter how small. He was always there despite time zone differences.
Highly recommend Jake Majors! Thanks for helping us realize our dreams.
Renita Bradley
I was on the fence about refinancing and Alex was able to work with me to get a good interest rate. He kept in close contact and was a great communicator.
Florine Crudup
I had an excellent experience working with James Kirk on the refinance of my home from start to finish. He was very professional, knowledgeable and incredibly patient. He took the time to explain the process and answered all of my questions to relive my stress. I would highly recommend James Kirk to anyone considering refinancing their home.
Mariah Latham
Blake made this experience so easy, I was just inquiring, wasn’t even sure if I was ready to move forward, but he made it happen so effortlessly I am so glad I did! Thank you Blake!
Kara Hoover
Abe was very professional, knowledgeable and helpful throughout the whole process! I have love working with him and all other Rocket Mortgage contacts and would highly recommend them to anyone! Abe went above and beyond to help me upload documents and compete the refinance without any difficulties.