Rocket Mortgage Sales Reviews

Rocket Mortgage Sales' Reviews

Rocket Mortgage Sales' Reviews

Joanna Hogan
Jake is totally "quick" and professional. My husband passed away a year ago, my first mortgage was only a few months from being paid so I had quite a bit of equity in my home. Also, my family pet Schnauzer Pickles came down with lung cancer requiring an $8700 surgery and follow up chemotherapy. I had run up quite a total on my Line of Credit with the bank and the tune of 19% interest. I had ...Jake is totally "quick" and professional. My husband passed away a year ago, my first mortgage was only a few months from being paid so I had quite a bit of equity in my home. Also, my family pet Schnauzer Pickles came down with lung cancer requiring an $8700 surgery and follow up chemotherapy. I had run up quite a total on my Line of Credit with the bank and the tune of 19% interest. I had contacted my bank to check on a refi and they were seeming to drag their feet some. Two weeks ago I had gotten an email about reefing with Rocket Mortgage-Rocket Mortgages so I called and happened to reach Jake as their rep. Believe it or not, after four hours we had my loan application all initiated and my interest rate was less than at the bank, AND WITH BETTER TERMS AS FAR AS CASH OUT. Again, Jake was a wonderful representative for Rocket Mortgage, I can't say enough positive comments about him. A few days later I had spoken with my daughter to let her know about my refi and how pleased I was with Rocket Mortgage, "Aren't they great!." she said. "We actually refi-ed with Rocket Mortgage a few months ago and we thought they were great too. I had checked with other lenders and found their satisfaction rating was unbeatable and we really liked them, no hassles at all." Thank you Jake and Rocket Mortgage-Rocket mortgage!Read MoreRead Less
Stephanie Smith Feagin
Matt was wonderful to work with! He is very knowledgeable and made the whole process easy! I highly recommend him!
Jennifer Elliott Goodner
We almost went with another lender, but thank goodness that Brian was the one to answer my call when I called Rocket Mortgage. He went the extra mile to make sure I got the best rate possible for our situation, and I had an amazing streamlined experience. His team is fantastic, and we had our clear to close well before our closing date. The builder, agent, and everyone involved in our purchase ...We almost went with another lender, but thank goodness that Brian was the one to answer my call when I called Rocket Mortgage. He went the extra mile to make sure I got the best rate possible for our situation, and I had an amazing streamlined experience. His team is fantastic, and we had our clear to close well before our closing date. The builder, agent, and everyone involved in our purchase raved about how smooth our transaction was. I do not hesitate to recommend Brian for his excellent communication and follow through, and the entire Rocket Mortgage/Rocket experience.Read MoreRead Less
George Gallion
Brian made the process super easy, and kept good contact if I needed to update anything. Very convenient.
Rita Skaggs
Ann Marie took the time to help me when another worker wasn't. I would definitely recommend her to my family and friends. She was helpful and courteous and patient.
Terry McGill
Matt did a great job of clarifying all the information, was accurate and timely. Did a good job and stayed with us all the way thru the process
Mike Jonathas
Nik provided excellent customer service and was able to walk me through all of my options with the pro’s and con’s for each. I felt very comfortable with the information Nik provided in making the best decision for my circumstances. Nik was also very responsive to my text when I had questions regarding the process moving forward.
Ralph Perkins
I really must say after working with Don here at Rocket Mortgages He really know what he is doing .In a short time and being prompt on my loan. A big thank you .
Jason Chapman
Sandra has been the absolute best to work with. She is extremely helpful, informative, knowledgeable, and a pleasure to work with. Thanks!
Chris Paul
Skyler was very helpful from the beginning to the end of the loan. We ran into a couple of snags during the process, but Skyler was able to be very persistent and continue on and help me complete this process.