It was a great experience! He explained everything and the experience was easy. He was very knowledgeable which made the process very easy.
Mikey Mungo
Mikey Mungo
551
Chris was very prompt and knowledgeable about any questions or concerns I had. I would work with him again. Excellent job.
Catherine Prieto-Quan
Catherine Prieto-Quan
551
Working with Rob for my refinance was a breeze! He was very professional and kept me on track. I found him to be very knowledgeable. He made sure I had all of the necessary documents to close quickly. Thank you.
Maria DeRosa
Maria DeRosa
551
It was a real pleasure working with Nathan. He got the mortgage done quickly and was always a pleasure to speak with. I would definitely recommend Nathan to other clients.
Maggi Miller
Maggi Miller
551
Ayyah was quick to respond and professional in her manner. She checked in frequently to ask whether I had questions and she was patient in explaining. I really appreciated the energy she put into researching the possible ways I could capitalize on my current mortgage.
Shawn Elmore
Shawn Elmore
551
Jill was very helpful explaining the process, and making me feel comfortable with the refinance. She worked with us through the length of the refinance, answering questions that we had and stepping up when others fell short. Jills customer service and friendliness is what sealed the deal.
Ericka Taylor
Ericka Taylor
551
“Cass is the absolute best in what he does! He’s family oriented, And strives so hard for your family to give your family the absolute best!”
Kyle Rosenblum
Kyle Rosenblum
551
Let me start by saying I actually didn't wind up going with my refi from Cass -- because of an odd quirk of circumstances I found another provider offering a lower cost loan. Based on my research this was quite unusual since Rocket Mortgage has established a solid reputation as the low cost provider for mortgage loans.
Having said this, I was absolutely blown away by the service and support I ...Let me start by saying I actually didn't wind up going with my refi from Cass -- because of an odd quirk of circumstances I found another provider offering a lower cost loan. Based on my research this was quite unusual since Rocket Mortgage has established a solid reputation as the low cost provider for mortgage loans.
Having said this, I was absolutely blown away by the service and support I received from Cass at all phases of my loan shopping process. Cass is knowledgeable and responsive and he was able to get me a very competitive loan proposal assembled quite quickly. I'm an experienced mortgage buyer but even so, Cass further educated me on the mortgage buying and selection process. Even after it became clear that I was likely not going with the loan package from Cass, he stayed involved and helped me make sure I was getting the best deal with all loopholes closed from the provider I went with. Cass provided the best service by far of anyone I've ever working with during my many mortgage shopping experiences.
I suspect I have one more home purchase left in me in the years ahead (lake house here I come) and when I shop the for the mortgage for this property, I greatly look forward to working with Cass again.Read MoreRead Less
William Mathis
William Mathis
551
Ellen worked with me on my home refinancing. She made it so easy and was always so pleasant. I wish I had another property that needed refinancing so I could work with her some more. If you have any desire to refinance or have any question, Ellen will be willing to help you in the kindest way you could ever imagine.
Marc Hampton
Marc Hampton
551
Jonathan was more than helpful when it came to answering all of my questions. He is a true professional.
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