Rocket Mortgage Sales Reviews

Rocket Mortgage Sales' Reviews

Rocket Mortgage Sales' Reviews

Theresa Mullany
Rob was amazing to work with. He answered all of our questions and made this process so, so easy. He was very prompt with his follow up and explained everything throughout the process. He even checked in with me on a Saturday just to make sure everything was taken care of. I wish I had a second home to refinance just so I could work with Rob again. Truly truly top notch service. Thank you ...Rob was amazing to work with. He answered all of our questions and made this process so, so easy. He was very prompt with his follow up and explained everything throughout the process. He even checked in with me on a Saturday just to make sure everything was taken care of. I wish I had a second home to refinance just so I could work with Rob again. Truly truly top notch service. Thank you Rob!Read MoreRead Less
Teresa Singleton
josh made the refinancing process relatively quick and easy. Knowledgeable and was able to answer my questions.
Chris McEvoy
Andrew puts the interests of the client first. We recently closed on our fourth or fifth financing or refinancing with Rocket Mortgage and Andrew continued the long tradition of surprising to the upside. He is very accessible, very smart and he never gives up. What a pleasure!
Iris B. Abrams
Thank you Ryan for your guidance in mortgage financing. You were most helpful in identifying ways to secure my future goals at this time. Your knowledge regarding refinancing was excellent and the options presented were clear and concise. I look forward to sharing this experience with others who are seeking similar help at this time. Wishing you continued success in your day to day "job", I am...Thank you Ryan for your guidance in mortgage financing. You were most helpful in identifying ways to secure my future goals at this time. Your knowledge regarding refinancing was excellent and the options presented were clear and concise. I look forward to sharing this experience with others who are seeking similar help at this time. Wishing you continued success in your day to day "job", I am respectively yours, Iris B. AbramsRead MoreRead Less
Kamal Shehadeh
If only I could give more than 5 stars! Ayham have a great personality and was extremely professional. He took his time to explain the process step by step making it extremely smooth.
Ryan Hector
Cass was wonderful to work with on our refinance. My family is in a better financial situation now than what other lenders offered me. Thanks to cass and his dedication, and the man truly cares and wants to help, hes a person just like me and you and just wants to help. I do believe if I called him as a friend he would respond promptly just like the loan process. I drug him through the mud ...Cass was wonderful to work with on our refinance. My family is in a better financial situation now than what other lenders offered me. Thanks to cass and his dedication, and the man truly cares and wants to help, hes a person just like me and you and just wants to help. I do believe if I called him as a friend he would respond promptly just like the loan process. I drug him through the mud honestly, I was not easy on him and I feel like I owe him a bunch. Thank You Cass from me and my family!!!...-RyanRead MoreRead Less
Lyn Carhart
N/A we were not aware of DeAnn. We had Ted & Matt & Eric. They were very professional & helpful.
Torrey Smith
When making a decision on a home purchase to have a professional in your corner every step of the way like Sarah is an amazing experience! From when we started the application prcesss until after closing Sarah was a phone call away. Simply the best.
Shirley Knowles
From the beginning to the end on the refinance of my house Tony was on top everything. Any time I had questions he was there for me. He always returned my phone calls promptly and never seemed to be bothered by them. If it wasn't in his department he found out where I should go. He has a wonderful personality without coming on too strong. From his initial contact with me he was honest and ...From the beginning to the end on the refinance of my house Tony was on top everything. Any time I had questions he was there for me. He always returned my phone calls promptly and never seemed to be bothered by them. If it wasn't in his department he found out where I should go. He has a wonderful personality without coming on too strong. From his initial contact with me he was honest and true to his word. He is a valuable employee to Rocket Mortgage. When recommending Rocket Mortgage to everyone I will also tell them to request Tony as their loan specialist.Read MoreRead Less
Mel Layton
I am blown away by the high level of integrity and honesty Joe has. Ditto for everyone else that I have dealt with at Rocket Mortgage. Based on several prior home real estate transactions I have a very low opinion of all parties involved in general, which is why I was blown away when Joe helped me reduce my interest rate or (I chose fewer points/closing costs) AFTER I was already satisfied with...I am blown away by the high level of integrity and honesty Joe has. Ditto for everyone else that I have dealt with at Rocket Mortgage. Based on several prior home real estate transactions I have a very low opinion of all parties involved in general, which is why I was blown away when Joe helped me reduce my interest rate or (I chose fewer points/closing costs) AFTER I was already satisfied with the terms of the loan. Joe connected me with Alex from their solutions department who gave me a few specific actions to take to increase my wife's credit score. I had no idea these actions to improve her credit score were possible and that it could save us a significant amount of money, but Joe's deep knowledge helped him to identify an opportunity to benefit us big-time. Since this type of customer commitment is very hard to find in current times, Joe and Rocket Mortgage has earned our respect and all future mortgage business.

I also have to mention that although I can be easily irritated, Joe helped me meet deadlines and to follow up with the documentation submitting process without nagging or getting on my nerves. He has a unique perfect mix of friendliness and professionalism. His commitment, communication, and follow through are of the best that I have experienced. Thank you for all your hard work on our refinance.Read MoreRead Less