Rocket Mortgage Sales Reviews

Rocket Mortgage Sales' Reviews

Rocket Mortgage Sales' Reviews

Carolyn Villella
John was responsive and very helpful in keeping my refinance moving along. It was a quick easy process.
Tammy Curtis
I enjoyed working with Jimmy - he was helpful & provided me great info. Unfortunately, during the process my wishes to pay off one of my credit cards was lost....and thus was not paid off. I found that quite disappointing, but do appreciate Jimmy's efforts overall.
Jimmy Yatuoma
Reply from Jimmy Yatuoma:

Hi Tammy,

Thank you for taking the time to leave feedback about your recent experience with Rocket Mortgage. As your Mortgage Banker, it is important to me to make sure I am putting together a program that meets my clients goals. I apologize that we were not able to connect prior to closing to ensure everything was structured the way we discussed. I also apologize if there was any ...Hi Tammy,

Thank you for taking the time to leave feedback about your recent experience with Rocket Mortgage. As your Mortgage Banker, it is important to me to make sure I am putting together a program that meets my clients goals. I apologize that we were not able to connect prior to closing to ensure everything was structured the way we discussed. I also apologize if there was any miscommunication on my end regarding the items we were paying off. In the end, I am glad that we were able to get your loan to closing for you. If there is anything I can assist with in the future, please do not hesitate to reach out to me.Read MoreRead Less

Michael Harris
Sarah went our of her way to make the refinancing of our property as smooth and easy as possible. I would give her my highest recommendation.
Tyni Jones
Nathan was great. Very helpful and always professional.
Serena Chun
Made the process easy and not too painful!
Kathy Mackey
Shane is a very accommodating and personable fellow who is willing to go the extra mile to satisfy his clinets.
Haroon Arshad
Excellent customer service, very helpful and professional
Persida Manea
Kind and efficient, great person to deal with
Joe Northrup
Kevin was great walking me through all the steps of what I needed to pull together on my end of things. If I had questions, he was very patient with me and explained everything to me in a way that I could understand it. The process seemed to go very smoothly from start to finish.
Jeffrey Naimoli
Chris was extremely helpful putting together the perfect loan for me and always there to answer any of my questions.